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16 results found

  1. Add cut-off time restriction option to the booking engine

    64 votes
    20 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours

    We are currently adding a Restriction with the start date and end date being the same to get around this issue
    Blocking multiple rooms is also time consuming and alters management reports

    As great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this

    Madelaine McKinnon supported this idea  · 

  2. Allow to select multiple rooms when creating a new 'out of order block'

    179 votes
    13 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 

  3. Multiple emails per guest

    85 votes
    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 

  4. Naming stay restrictions

    64 votes
    5 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    This would be extremely helpful when we have lots of different restrictions or multiple staff working across the system
    Being able to look and say "No sorry, it's a 3 night minimum because there is a popular event on in the city" is more professional than saying "Sorry it's a 3 night minimum and I don't know why"

    Madelaine McKinnon supported this idea  · 

  5. Link available card to manually created reservations

    4 votes
    1 comment  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    This is a great idea
    It will also stop endless tasks being created when reservations created within Commander are failing the automatic settlement process

    We're wasting a lot of time going into these tasks and charging the reservations manually when a card number has already been taken

    Guests are frustrated with having to add an extra step to their process (giving a card number when they've already either given one to us, or have booked before)

  6. Ability to Book a Reservation by Overriding Restrictions by Management

    195 votes
    23 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  7. Switch room status easily (House-Use / OOO / OOS)

    6 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  8. Housekeeping - assigning multiple employees (ie. 2) to the same space

    9 votes
    2 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  9. Commander Application - Push alert to app once a room is checked-out for houskeeping

    95 votes
    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  10. linen change

    38 votes
    4 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 

  11. Cancel products for group reservations

    239 votes
    idea to upvote  ·  11 comments  ·  Property Operations & PMS » Group management  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  12. Blacklist a guest profile from an automatic booking

    304 votes
    8 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Madelaine McKinnon supported this idea  · 

  13. Search for overbookings

    513 votes
    idea to upvote  ·  16 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  14. Improved group billing

    31 votes
    2 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 
    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    It would be great if we could have the option to sort the bill order by customer instead of automatically by date

    E.g. for a large group instead of having the bill for a week's worth of stays, breakfasts and minibar being sorted by date, it would be grouped by guest

  15. Customer email log

    59 votes
    on the roadmap  ·  2 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Madelaine McKinnon supported this idea  · 

  16. Set the time when a 'Restriction' is activated

    24 votes
    6 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    This would be a great feature - a lot of hotels are not staffed 24 hours a day. For example my property closes at 6pm so it would be great to have an automatic stop-sell feature to stop inventory being available after certain times.