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  1. 14 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon shared this idea  · 
  2. 137 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
  3. 60 votes

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    Hello from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
  4. 59 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    This would be extremely helpful when we have lots of different restrictions or multiple staff working across the system
    Being able to look and say "No sorry, it's a 3 night minimum because there is a popular event on in the city" is more professional than saying "Sorry it's a 3 night minimum and I don't know why"

    Madelaine McKinnon supported this idea  · 
  5. 3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
    An error occurred while saving the comment
    Madelaine McKinnon commented  · 

    This is a great idea
    It will also stop endless tasks being created when reservations created within Commander are failing the automatic settlement process

    We're wasting a lot of time going into these tasks and charging the reservations manually when a card number has already been taken

    Guests are frustrated with having to add an extra step to their process (giving a card number when they've already either given one to us, or have booked before)

  6. 145 votes

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    Madelaine McKinnon supported this idea  · 
  7. 6 votes

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    Madelaine McKinnon supported this idea  · 
  8. 10 votes

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    Madelaine McKinnon supported this idea  · 
  9. 93 votes

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    Madelaine McKinnon supported this idea  · 
  10. 35 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Madelaine McKinnon supported this idea  · 
  11. 97 votes

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    Madelaine McKinnon supported this idea  · 
  12. 123 votes

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    Madelaine McKinnon supported this idea  · 
  13. 70 votes

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    Hello from the Mews product team and thank you for your suggestion! We can confirm that email is an optional field in Kiosk (formerly Operator) as well as during the Online Check-in. So guests are able to skip entering the email for any children in their group.

    Madelaine McKinnon supported this idea  · 
  14. 202 votes

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    Madelaine McKinnon supported this idea  · 
  15. 42 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

    Madelaine McKinnon supported this idea  · 
  16. 212 votes

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    Madelaine McKinnon supported this idea  · 
  17. 291 votes

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    Madelaine McKinnon supported this idea  · 
  18. 481 votes

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    Madelaine McKinnon supported this idea  · 
  19. 11 votes

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    Hello Madelaine,

    We apologies for the delayed response. However, we are happy to inform you that the functionality that you requested has been released.

    You are currently able to see the name of a the original guest who owned a bill before it was moved to a paymaster account.

    We hope this update will be helpful for your day to day tasks.

    Kind regards,
    Aldair

    Product Manager, MEWS

    Madelaine McKinnon shared this idea  · 
  20. 297 votes

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    Madelaine McKinnon supported this idea  · 
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