388 results found
-
filter Reservation report specific dates
Have a filter in the reservations report for "staying period".
For example, I want to look at bookings created on 04/10/2021 that are staying between 1st November and 31st November
4 votesHi Sirin,
Thank you for the clarification. We have updated your request as one to be upvoted by the Mews community.
-
Managers Report - Live Data
When we compare the Managers report to other reports in Mews reports & analytics & 3rd party systems that are extracting data via the API we see variances between data. We've been advised that the Managers Report is a snapshot report & does not use live data, when reservations change inside the editable window the Snapshot Managers report is not updated.
The managers report and it's format is great but we suggest having the managers report as a live report which queries the database when ran and returns true/accurate numbers that stack up to the the API output.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Emergency inhouse guest list (Customer profiles report)
it would be good if we could print an in-house guest list including mobile numbers. we use this for emergencies (i.e. fire roll call) and currently we are only able to print guest name, room number, number of occupants.
for that same reason it would be good if we had the option to mark a guest as "requirying assistance" which would print on this report. that doesn't have to be a "disabled" person, but could be somebody with young children or difficulty walking
8 votesHi Simone,
Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.
This request has been set as one to be upvoted by the Mews Community.
-
Occupancy - Display Total Room Revenue
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows the Average Daily Rate, but would it be possible to also have displayed what the Total Room Revenue is too? e.g. ADR $200.00 x 38 rooms = $7,600.00.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Occupancy - Display Customers, but Also Adults/Children/Infants
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Reservation Report - don't count cancelled rooms when not filtered on cancelled
Currently reservations that are cancelled partly are still counted full in the total room nights in the Reservations Report.
However the total rooms revenue is only confirmed and optional revenue (with filter confirmed, optional, checked in, checked out selected).
It would be more clear if the calculations are the same. In my opinion cancelled nights shouldn't be counted if not selected in the filter.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Total revenue generated by a group
Possibility of generating a report giving detailed and / or global income for a group, a set of rooms, a company, an agency etc ...
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Guest Segment Reporting by State/Province
This idea is about extending guest segmentation in Manager Analytics.
The North American market needs to be able to report not only by country but also by state/province/city.
This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.
This takes into consideration the regional differences such as holidays.
30 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Mews Analytics: Possibility to export Underlying data
Possibility to export Underlying data i Mews Analytics in order to make customized reports.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Show check-outs for following day
It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Deepen the new availability view
Hello Mewsers, I think your new availability view is great! It would be even better if you could click directly on the optional reservations and see all reservations staying or arriving in the hotel at that date.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
customized reports
Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Mews Analytics - Customer Lifetime Value
Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.
26 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Default reservations report to status cancelled when looking for cancelled bookings
When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
include non-bookable service revenue
include non-bookable service revenue into Manager analytics, use case corrections are made with additional service
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Reporting - Linen Change
A Report for linen change for all stayovers (day of arival +2+2+2+2 ... except changing day = departure day) is needed so housekeeping knows in which rooms the linen needs to be changed. (Accor standard)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Report of unblocked rooms
I would like to be able to run a report of unassigned (unblocked) rooms with date so that I can locate them quickly on the timeline. (& block them)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Mews Analytics - Ability to Save Multiple Views with Filters of the same screen instead of just one default view.
In Mews Analytics you now have the ability to save default view. However, in the same screen some properties are using multiple views and have to change the filter settings each time. It would be good to have the ability to have multiple favorite views of reports and not just one per screen.
2 votes -
Breakdown address Reservation report export
Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.
My use case is as follows:
I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)
37 votes
- Don't see your idea?