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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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  1. This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Add the notes field to the API call Bills/GetAll when added to a bill item.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    24 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. The marketplace being on the dashboard is irrelevant to front desk agents and quite frankly not the place to be selling products. If MEWS wants to upsell a property then that should be done through other avenues or create a separate "managers/owners" dashboard.
    A front office agents dashboard should only show relevant information for the job they are doing.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. Add endpoint to create products

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.

    13 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. As as a user I want to leave and view ratings on integrations to make better choices when comparing integrations and leaving my own feedback for others to learn from.

    We are very interested in hearing what type of ratings you would like to leave. Whether you believe a 5-star system or a thumbs up/down system would work better.

    1 vote

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  9. We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    18 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.

    These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.

    This ORDERS dataset being taken from such an API call would also be useful for reporting since the…

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?

  11. We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    20 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Allow users of Mews to login via their Okta account and enable SSO features.

    Okta: https://www.okta.com/

    1 vote

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  13. Bonjour,

    Afin de pouvoir programmer correctement mon contrat de location sur Zapier, il me faudrait pouvoir retrouver le montant total de ma réservation pour l'intégrer dans mon document légal.

    Or mews n'envoie pas cette donnée dans Zapier (impossible de la retrouver dans les zap). Pourriez vous remédier à ce problème pour que mon établissement puisse se mettre dans le l'égalité du droit de location de meublés en France ?

    Merci par avance.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
    - COVID-19
    - Other
    - Confirmation missed
    - Booked elsewhere
    - Force majeure
    - Guest complaint
    - No show
    - Price is too high
    - Service not available
    - Input error
    - Invalid payment
    - Travel agency
    - Requested by guest

    21 votes

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  15. integrate the ordering app me&u to mews so guests can order food/beverage and have to option to charge this to their room

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.

    With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.

    Example:

    1. Hotel has space category "King Villa" with 10 rooms available for every day in July

    2. External system creates an…

    2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Allow the filtering of reports by Device Type

    e.g. How many users booked using a specific promo code on Mobile vs Desktop

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  18. Error message in device commands for Passport Scanner integration says:

    Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.

    There is no input for Json data in the Passport Scanner integration
    Mews Connector App is not supposed to be used for Passport Scanner integration.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. Currently Key Cutter in Mews Commander allows the creation of 1 or more keys depending up number of guests. However, it does not have the ability to create Duplicate Keys. Therefore, when a guest needs a duplicate keys, the user needs to access the Dorma/Kaba/Saflok software to create. In some cases, this system is away from the front desk or lobby area. If a new key is created in Mews Commander the new key will cancel the previous key. Need to have the ability to create a new key or a duplicate key from Commander.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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