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Improve error response "the JSON entered in the device's settings are correct" in Mews Connector app for Passport scanner integration.

Error message in device commands for Passport Scanner integration says:

Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.

There is no input for Json data in the Passport Scanner integration
Mews Connector App is not supposed to be used for Passport Scanner integration.

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Vendula Batkova shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded  · 

Hello all,


This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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