Display Availability Blocks on timeline
When viewing the timeline availability blocks are not visible, it would be good to be able to see availability blocks on the timeline.
When the team look at the timeline it is misleading regarding availability if large availability blocks are in place.
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Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Rojs commented
Hi. We would like to see a report where we can see all the expected rooms and guest for a specific date. Even if those are a within a group were we have not picked up the rooms yet (but the group is confirmed, but we have not put the name list pick up yet) and thoose were we have. In other words total rooms sold for a specific date. This is a list for housekeeping to know how many rooms they need to clean every day ( by date/ roomtype and number of guest per room )
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valerio.telesca commented
This is important as oftentimes we cannot immediately see any changes made by general or revenue management and thus miscommunication or overbooking accidents can occur. If we can reduce the amount of clicks we need to access necessary information and have it in front of us in two seconds, that would be the best for our hosts.
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Wiebe de Kok commented
Additionally: it is possible to overbook the hotel when there is a Availability block. Blocked rooms are not considered as reserved when you make a date change to an existing reservering. No red line appears in Timelinke. VERY CRITICAL!
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Nicole Rofaeil commented
That would be amazing :-)
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Fabienne Gamboni commented
It would be great if the confirmed blocks are visible in the timeline as a provisional reservation.
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Ethan R commented
This is so obvious.
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kcjury commented
Being able to see availability at a glance is vital for fast and efficient workflow.
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Jessica Bartle commented
Display availability blocks on timeline also assists other departments such as HSK, F&B & Kitchen with forward planning and rostering with a quick line of sight of upcoming stays
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Lyndsey Canavan commented
Being able to see blocks from the timeline leaves no room for error when checking availability. Its quicker, easy to read and you can clearly see your full availably at a glance. It takes 6 clicks to get to the availably screen for the dates you require, which is too long in our fast paced world.
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Nick Ellis commented
A badge should show at the top of the timeline showing the total number of rooms on availability blocks not yet picked up (ie not yet showing on the room grid) - similar in style to the calendar events...
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gail_42 commented
Makes customer experience much more enjoyable when we can quickly check availability for different rooms via the timeline and jump between dates. Makes it clearly visible for us
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Nick Ellis commented
A badge should show at the top of the timeline showing the total number of rooms on availability blocks not yet picked up (ie not yet showing on the room grid) - similar in style to the calendar events...
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Ashley van Lieshout commented
Being able to see the block allows us to advise enquiries on the availability for their dates faster and prevents us from having to look at reports to determine why it is restricted
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Sophie Lemay commented
We are all using the timeline to have a look at availability as it is a much easier visual tool than always looking back and forth at the availability block. The blocked room should appear in dotted lines, same way as optional bookings
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alison.burn commented
It would be helpful to see the group block with the dotted line as a feature in Timeline.
When the sales team on the phone we no longer have the ability to see where gaps are to fill the hotels. -
Iain Griffin commented
There needs to be a dotted line indicating the availability block on the timeline. Or colour. But either way, the Front Desk team need to be able to see the block somehow otherwise they are going to do over bookings.
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Lotta Korkiala commented
Availability blocks should be visible in timeline. When they are not visible, they are basically useless. it is too confusing for front desks for example, when they are not there.
Also for sales team it is very important to see the "whole picture" in the time line ( reservations, blocks...). -
Eld Leijonhufvud commented
Hi
Still no progress re this much awaited improvement? Mews indicated in some webinar Q&A back in time, that this would happen.
Just to be 100% clear, it would indeed be nice to have then, Mews sticking to uniform terms (and colors?) re Availability blocks status being visible on Timeline vs the normal Timeline request/booking status.
I.e. terms/markings to mean the same in both Timeline and Availability Blocks =
“Picked-up” (Availability Blocks) VS
(i) “Inquired” (= not blocked (for any public reservations) but marked in Timeline);
(ii) “Optional” (= blocked);
(iii) “Confirmed” (= blocked (for a certain person) and legally binding). ) -
Amanda Hansen commented
Yes, I had to stop using the availability blocks as our Front Desk and reservations teams would get so confused as to why it should plenty of rooms on the timeline and not on the availability screen.
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Christian Furtner commented
Yes please, especially for availability blocks with status "confirmed". Blocks should have a dedicated color.