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Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

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218 results found

  1. Clean and refresh the payment drop-down on the billing screen.

    • Split up Merchant & Terminal
    • Rename Merchant to MewsPay
    • Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)

    Also change the name in the Accounting configuration.

    • Terminal Payment to Manual Card Payments
    • Gateway Payment to MewsPay
    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. More and more people are ordering things over the internet by just paying with their debit card and using maestro.

    It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.

    OTA's are accepting debit cards and the hotels can nothing do with it.

    11 votes

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  3. 5 votes

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  4. For the longstay segment recurring payments are required.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  5. We receive a lot of requests to send an UBL format invoice next to the PDF invoice we can already send.

    Preferred to have the option to add an UBL format invoice or to have it automatically added.

    A lot of companies demand these type of invoicing to make sure no errors are made in the payments or accounting department.

    4 votes

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  6. It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.

    For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Please add Twint to MEWS Terminals.

    It ist the biggest Payment accquirer after Mastercard and Visa.

    3 votes

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  8. When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
    SO that we don't miss notes or important informations

    15 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Twint, Swiss payment method

    28 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.

    2 votes

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  11. Uitstraling factuur, layout ziet er niet mooi uit, Mogelijkheid om dit aan te passen naar onze wens, nu zijn er maar paar aanpassingen mogelijk

    2 votes

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  12. Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Tâches réalisé: avoir le lien direct sur la réservation. Si non, on doit aller chercher la réservation concerné; c 'est dommage.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Die Darstellung der Rechnung sollte individuell anpassbar sein, so dass man eigene Textfelder und Designs erstellen kann.

    3 votes

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  15. At the moment the only payment method when checking in online is with a credit card. It would be very useful for us in the Netherlands if guests could check-in online with iDEAL and fulfill the payment in advance.

    11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".

    11 votes

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  17. Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.

    2 votes

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  18. while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.

    13 votes

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    3 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Offer to save templates for the payment requests to be sent in a smoother and faster way.

    20 votes

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    4 comments  ·  Other  ·  Admin →
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    Greetings from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Currently guests can online check-out with a balance to be paid on their bill, usually Food and Beverage items. This needs to be mitigated to streamline the customer's journey. As of now, automated settlements can be created for stays with only ONE trigger, however there needs to be the allowance for TWO triggers. The first one to charge for the start of the stay, and the second to charge at the end of the stay for items that were consumed after the first automatic settlement.

    1 vote

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