Send before start mail at anytime
Hello!
Unfortunately, before start emails are not send for reservations created after the checkin time on the day of arrival (last Minute bookings). There should be an option to have those emails sent at any point, regardless of time.
Regards,
Jean-Philipp Spieß
Jean-Philipp SPIESS
shared this idea
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Claudio Berger
commented
There is another bug we found with the "before start" e-mail. When the "sign in link" e-mail is sent to a customer (so, when the original link is expired) the "before start" e-mail is not sent automatically, regardless of the time the reservation was made. Why this correlation occurs I am not sure but it would be worthwile to look into that.
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Claudio Berger
commented
For Self-Checkin Hotels this is a critical bug.
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katherine.lattuf
commented
!
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Jean-Philipp SPIESS
commented
See also this thread in mews community: https://community.mews.com/dach-based-customers-42/mailvorlagen-1863?postid=8918#post8918