Customizeable Email Templates
We need more customization options in the mail templates. To create a new template and choose when it is sent would be greatly beneficial. We also need more options to customize the existing templates, we should be able to use all existing placeholders in all emails, so for example we could include just arrival date or number of guests, without departure date and rate.
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Jean-Philipp SPIESS commented
If you ever redesign the templating system, try to make it possible to separate content from styling. At best it would be great to have a three tiered cascading templating system:
1. General CSS Styling (a separate field valid for all email templates to quickly and consistently change styling)
2. Generall company information content (like Logo, legal footer), to facilitate fast and consistently key corporate ID and legal requirement parts - one field for all templates
3. actual content - this is of course individual to each template - it resembles the content that we currently have minus the header and footer parts -
Zatia commented
Hoping for more placeholders/the opportunity to create custom placeholders for editing our mail templates. The available placeholders are limiting for the design of our quotation or confirmation emails, especially the {reservationDetailsHtml} and {summaryHtml} placeholders.
We are aiming for a certain look to fit our brand but these placeholders look like misfits. We are a digital company as well so we rely heavily on our online materials to showcase our brand and we are hoping to have the freedom to edit the way reservation details on emails are presented.
Hope this can be given attention.
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sannedeleeuw20 commented
We agree. For us it is also important that we can adjust the time-frame a certain email template is sent. For example, the before-start e-mail is sent 48 hours before arrival. We would like to customize templates by also changing the time-frame.