add personalized message to the guest confirmation
preview of the guest confirmation, be able to add a personal message
Anonymous
shared this idea
You can now add a custom message when creating a reservation to be sent via email, or add a custom message in your email template.
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Filippo Vicentini
commented
True, guests often have requests which need to be addressed individually. Right now, if we were to receive a reservation with such an individual request, we could not use the template mail as it does not allow for customization apart from the overall template. Adding an optional text field would be useful.
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admin
commented
It would be welcome to add soms extra text in the confirmation email. So if you make a booking over the phone you can add extra text in the confirmation email regarding the client's booking.
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Jesse van der Valk
commented
AGREE ! WE NEED THIS
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roland.galliker
commented
This would be VERY URGENT. In these cases we send the confirmation to our own hotel e-mail address, add requests and send this amended e-mail using forward to final guest. We waste a lot of time.
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Stefanie Haendel
commented
Guests often have special requests as they make reservations, however when they receive confirmation emails with a summary of their booking details, these special requests are not included as part of those details. Therefore, adding an additional line to confirmation emails could include any additional notes that apply to those reservations, so the guests know that their requests have been received.