Settings and activity
14 results found
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12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Filippo Vicentini
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75 votes
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258 votes
An error occurred while saving the comment Filippo Vicentini
commented
A history of each email sent by Mews to the guest should be found in the reservation module, under the "Mailing" tab. If not the whole email with text, at least the email type (confirmation, before start, etc.).
In addition to this or at least until this feature is available, it would be useful that a user-level permission to visualize email queues is added (now only for admin available).
This is really important, as otherwise we are totally disoriented on what we ourselves communicated to our guest.
Releasing this feature would be a huge plus.Filippo Vicentini
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133 votesFilippo Vicentini
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48 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short terms (3 to 6 months). Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
Filippo Vicentini
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82 votesFilippo Vicentini
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An error occurred while saving the comment Filippo Vicentini
commented
True, guests often have requests which need to be addressed individually. Right now, if we were to receive a reservation with such an individual request, we could not use the template mail as it does not allow for customization apart from the overall template. Adding an optional text field would be useful.
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344 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Filippo Vicentini
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13 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Filippo Vicentini
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100 votesFilippo Vicentini
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283 votesFilippo Vicentini
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16 votes
Hello from the Mews product team. We are so pleased to let you know that we have now enabled the use of device native keyboards for Kiosk tablets. This means different keyboard formats and special characters are supported as part of your system keyboard capability. Thank you again for sharing your idea!
An error occurred while saving the comment Filippo Vicentini
commented
Yes, and even within the Latin alphabet we´re experiencing difficulties with special characters such as ü,ä,ö, which can be quite common in last names. I´ve been informed that replacing the letter with dieresis with one without dieresis works (ü - u), however we need to instruct guests to do so, therefore adding unnecessary complication to the self check-in process.
Even if such characters are not introduced right away in the Operator keyboard, it would also be okay to use a very common rule in German-speaking countries, namely that such characters with dieresis can be written without dieresis and followed by an "e". Müller --> Mueller.Filippo Vicentini
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7 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Filippo Vicentini
shared this idea
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126 votesFilippo Vicentini
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60 votesFilippo Vicentini
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Hello all, I`m a big fan of this idea and I believe it is similar to the one in the link here below, except the one in the link has more upvotes. Would be great if we could boost it so that the guys at Mews check it out...
https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/36659275-mailing-history-report