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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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89 results found

  1. Remove the Appendix "Please keep this for your records" or in German "Bitte bewahre dies für deine Unterlagen auf". Problem is that in Germany and many other countries there is a formal way of speaking to people.

    In our case we use formal for all communication with our guests but this text isn't translated that way. That may be off-putting or probably even offensive for some. Because this note is added right at the footer field anyone could just add that to the footer text field in any way he like (formal or not).

    2 votes

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  2. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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  3. Possibility to exchange credit card to cash. If customer would like to get coins it would be nice to be able to charge credit card and then exchange it to cash.

    1 vote

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  4. For example, today the chef has prepared 10 beef tartares; once all 10 are sold, the waitstaff can no longer order them on the POS

    11 votes

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  5. 13 votes

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  6. In order to confirm to the tax office that a meal was a business meal, in Germany so-called "Bewirtungsbelege" must be issued by the restaurant and completed by the guest. These are currently only available in printed form. To go further in the direction of paperless, it would be great if these could also be sent by email.

    2 votes

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  7. Send room bill exactly to the correct reservation currently assigned in Mews POS. More specifically, if a guest has multiple reservations spread out in the future and then a bill is sent from the restaurant to the PMS, send it to the current reservation bill and not to future ones.

    2 votes

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  8. We cannot ask the courses to follow with KDS. that would be great to have this feature

    8 votes

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  9. Possibility to import product inventory to Mews POS and send product inventory from Mews POS to partners

    2 votes

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  10. We are starting to work with the handhelds, but I get complaints from the operation about when you want to order a new round at an exiting table. The thing is that when you have put in the order and want to read the order back, you see all the previous ordered items as well. There should be a screen in between with only the items that you ordered at that moment. Can you fix this?

    2 votes

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  11. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

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  12. Es wäre supper für die Tischreservierung zu sehen, wie lange ein Tisch belegt wird.
    So könnte man seine Reservierungen optimieren.

    2 votes

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  13. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

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  14. Wir hätten gerne eine Einstellung, dass wir bestimmten Personengruppen (Administratoren & Manager) den Zugang zur Schichtverwaltung geben können und den Kassierern nicht. Wir möchten nicht, dass Kassierer die Tagesumsätze aller Schichten sehen können und ebenfalls nicht, dass sie genau sehen können, was in der aktuellen Schicht für ein Umsatz generiert wurde.

    Shift Management only visible for admins and managers. We don´t want cashiers to see the shifts.

    1 vote

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  15. It would be nice if you could determine the order of the table areas yourself.
    The programming sequence is permanently defined here.

    1 vote

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  16. To whom it may concern;

    We have been using Agent Cash / Bizzon POS Software for many, many years now. I realize comparatively speaking Croatia is an extremely small market compared to other countries. And your company is in essence pulling out of the Croatian market due to the inability to accept credit cards. But I think that your are pulling out of a possible market that you could conceivably dominate. That market is small business owners and trade entities. Croatia severely lacks good options for the aforementioned markets. Since we have been forced to explore other point of sale…

    1 vote

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  17. Amrath Hotels asked for support of Ideal payments both on terminals and online payments (POS Digital Ordering). Ideal has wide adoption in Netherlands, and it is expected to be required for any subsequent prospect.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. It would be nice if in Bizzon the individual articles were added together on the final invoice and not individually. With large groups, it makes the invoice very confusing.

    5 votes

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  19. Why is the name of the point of sales not appearing on the shift management report? When you create a shift management report, you can choose to create a report for the current point of sale, or for all points of sale. If you select the current point of sale, the name of the point of sale should appear on the printed report. Otherwise it will be very difficult to identify to which point of sale the printed ticket belongs.

    1 vote

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  20. Hi Siva,
    Please see below images as previously discussed.
    When we process a discount a section comes up asking for a description e.g. member discount.
    Could you please request Bizzon to add this same option when we try to process a Crazy Golf Voucher, GolfNow, Stay and Play. It will make it much more user friendly.
    This same option would be extremely beneficial as well when finalising a transaction for and vouchers or member credit account so we can add the voucher number in at end of transaction.
    Hope this make sense, if not please see me direct and I…

    1 vote

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