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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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164 results found

  1. It would be helpful to have the possibility to print receipts again in case there are problems with the printer. For example, the paper is empty, and only half of the receipt was printed.

    1 vote

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  2. Hi everyone,

    I’d like to propose a feature that I believe would benefit many of us managing teams in Mews.

    At the moment, it’s only possible to check worked hours per employee per day by opening each employee profile individually (and only via the app). This makes payroll processing quite time-consuming.

    Suggested improvement:A centralized monthly report that shows, for all employees:

    Hours worked per day

    Worked days overview

    Total hours worked per employee per month

    Having this in one clear report would significantly streamline payroll administration and reduce manual work.

    If you also find this useful, please upvote so we…

    2 votes

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  3. Context.
    In specific invoices we are filling in the References and Notes, because we need to easily search them after let's say a week.
    In the reference we input the room number, while in the notes we input the name/surname.

    Blocker.
    When we need to search for that particular invoice, we can only input a numeric value in the search window in the app.

    Request.
    To be able to insert also letters, so to use the full keyboard, therefore to search also for the notes field.

    1 vote

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  4. Currently, when creating a purchase order in Mews POS, I can select a supplier, but all purchasable products remain available for selection regardless of the chosen supplier.

    This creates inefficiencies and increases the risk of ordering incorrect items. Ideally, it should be possible to associate products with specific suppliers and automatically filter the product list based on the selected supplier during order creation.

    Suggested improvement:

    Allow products to be linked to one or multiple suppliers.
    When creating a purchase order, display only the products associated with the selected supplier.
    Optionally, provide a way to override or expand the list if…

    2 votes

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  5. It would be beneficial to define which purchasable products can be associated with each warehouse. For example, if you have one warehouse for boutique products and another for the wine cellar, it doesn’t make sense to store or count wine bottles in the boutique warehouse, or boutique items in the wine cellar. Establishing this separation would also simplify stock-taking processes and help identify irrelevant or misplaced items more easily during inventory checks.

    2 votes

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  6. When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.

    26 votes

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  7. il serait pratique d'avoir un clavier numérique pour la prise de commande car sur une grande table il faut faire le menu avec choix 1 par 1 donc perte de temps.

    2 votes

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  8. Currently, there is no filter in Mews POS that allows you to sort inventory items by quantity, from smallest to largest. Would it be possible to create a filter directly within the interface?

    1 vote

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  9. When creating a purchase order, there is a “Notes” field where important information can be entered. However, this field is not included when the purchase order is exported as a PDF. This information should be part of the PDF export, as it appears to have been overlooked during development.

    2 votes

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  10. Waiter perfomance analytic.
    We need track the volume of orders by each waiters. How much they sell by gettnig of the orders and not for the closing bills.

    1 vote

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  11. We often have the case that guests switch to the bar after the meal. We would like to avoid guests having to sign their bill several times in the evening.
    To do this, we have to merge tables again and again. Although this function is available in POS, I know it more intuitively from other POS (example Lightspeed). Especially when many orders are open at the same time, it is very complicated to find the table that you want to merge with the other table. Especially if you use several table layouts.

    In addition, it is not entirely self-explanatory which…

    2 votes

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  12. When many orders are open at the same time, it is often very idle to find the right one. Although you can filter by table number, only your own orders are displayed sorted and then the rest below.
    It would be great to have a field with a cross-search, in which you could simply enter name or room number or table number etc. and then find the order.
    LG
    Niclas

    2 votes

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  13. Es sollte möglich sein den Kassenbestand in MEWS POS bei Geldentnahme zu mit einer Ausgabe zu buchen.
    Oder der Kassenbestand sollte an eine Kasse an das PMS gesendet werden können.

    4 votes

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  14. Ajouter une ligne pourboire sur l'addition papier que l'on présente au client, plutôt que de présenter une tablette sur laquelle le client ne voit même pas son addition

    1 vote

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  15. Die PDF-Reports sind aktuell äußerst unpraktisch formatiert.

    Ein PDF-Report nimmt ca. 3 mal so viele Seiten in Anspruch wie ein vergleichbarer Excel-Report der vernünftig formatiert wurde. (Spalten minimiert + alle Spalten auf einer Seite dargestellt)

    Für das PDF:
    wesentlich kleinere Schriftgröße wählen
    Abstände zwischen Schrift und Zellenwänden wesentlich reduzieren

    Dies stellt ein Problem dar, da in unserem Haus viele Reports für Auditzwecke gedruckt und archiviert werden müssen.

    2 votes

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  16. Currently, comp-articles are only visible in a separate discount report and are missing from the standard revenue reporting in Mews POS. Since other types of discounts are already included in the general reports, it would be beneficial to have comp-articles integrated there as well. This would ensure a more consistent and comprehensive overview of all transactions

    1 vote

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  17. Les paiements en espèces dans MEWS POS doivent pouvoir impacter (si le choix est fait) la caisse de MEWS PMS. Ainsi, pour les établissements avec une seule caisse physique, tous les paiements MEWS PMS et POS arrivent au même endroit et permettent un contrôle de caisse facilité. Chaque jour, je suis obligé de créer un ajustement dans la caisse PMS du montant encaissé sur MEWS POS afin d'avoir une caisse correcte.

    5 votes

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  18. In the app, when doing a room charge, the operator does not know who's the onwer of the room.
    We would need an icon or something to show who's the owner of that room.
    In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.

    1 vote

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  19. Products should be able to be snoozed from the POS to avoid confusion for the users, not only from the online ordering.

    2 votes

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  20. Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE

    1 vote

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