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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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124 results found

  1. In our previous system, it was possible to adjust the font size on order slips. The current font size in the new system is too small, causing frequent issues in the kitchen.

    Typically, kitchen staff across all stations could easily read the slips, but this is no longer the case. The small font size is slowing down operations and increasing the risk of errors.

    We kindly request the ability to modify the font size on order slips to ensure smooth kitchen workflows. Your prompt assistance with this matter is greatly appreciated.

    12 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  2. Hello MEWS POS Team,

    while using the audit log, we noticed that table transfers (moving an order from one table to another) are not clearly identifiable or labeled.

    For better traceability, it would be very helpful if the audit log clearly documented:

    Who performed the table transfer

    From which table the order was moved

    To which table the order was transferred

    Timestamp of the action

    A clear label or code for the event

    At the moment, the existing codes in the audit log are not self-explanatory. We kindly ask for a clear identification and documentation of table transfers in the…

    1 vote

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  3. Often, guests want to take a short break until the next course. It would be fantastic if we could still call up the next course in the POS, but then choose that the kitchen printer prints it just X minutes later.

    1 vote

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  4. Il serait très intéressant de pouvoir personnaliser nos tickets de commande afin de simplifier et de rendre plus rapide le travail en salle et en cuisine.
    Mettre d'abord l'intitulé de la commande puis le numéro de la table après.
    Pouvoir augmenter la typo de la commande serait très bien.
    Pouvoir mettre en gras "en direct" / "suite 1" / "réclame".
    Une visibilité du ticket claire permettra à toute l'équipe d'être plus rapide et d'éviter des erreurs.

    Vous pouvez nous contacter pour avoir un exemple.

    En espérant que notre idée puisse se faire.
    Merci à tous.

    3 votes

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  5. Enable the ability to divide outlets and assign products to a specific outlet, ensuring that only the items linked to a particular outlet are visible.

    10 votes

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  6. The ability to process a sale and send it as an invoice in the POS without registering it as a payment. This ensures the invoice remains open until the payment is received in the bank.

    9 votes

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  7. Il serait bien de proposer la personnalisation de la liste des famille de produit afin de pouvoir suivre le chiffre d'affaire indépendamment des catégories de produits

    2 votes

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  8. We would appreciate being able to export sales data that includes modifiers. Currently the data is there as I can see it when opening a single invoice record, but there is no way to pull it out en masse and statistically analyze it. Just a column in the csv export would be sufficient.

    2 votes

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  9. Enable the option to disable the guest count confirmation function at the table.

    9 votes

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  10. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    2 votes

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  11. Aktuell gibt es die Möglichkeit einen Schwellenwert zu hinterlegen. Es wäre sehr Hilfreich wenn es 2 oder mehr Schwellenwerte geben würde um nochmal eine weitere Unterscheidung zwischen Kleinstbeträgen und mittelgroßen Beträgen zu haben.

    2 votes

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  12. Add deliveries to inventory with qr code scanner. Would make adding inventory easier if you could add products from delivery papers to system via qr scanner.

    1 vote

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  13. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    6 votes

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  14. When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    5 votes

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  15. There needs to be differenct currencies - our guests can pay cash in DKK, EUR and USD. The system should show how much the guest gets back ind DKK.

    9 votes

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  16. When you view the details of a sellable product and open the inventory journal, you will see a list of transactions with warehouse inputs and outputs. Unfortunately the balance resulting from each input or output does not appear. It would be very helpful if a column named "balance" was added to the inventory journal.

    1 vote

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    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  17. Right now the reports that can be downloaded merge the same product, providing a cumulated sum of the quantities sold.
    It could be very helpful to see every product's transaction/sale so i can have a clear idea on how it periodically perform and what's the trend. Right now i cannot achieve this. I'd need to download a very granual report (daily, hourly) and do this for all the timeframe i'm interested in, which is unfeasible.

    2 votes

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  18. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    1 vote

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  19. Einen Rabatt auf ein einzelnes Produkt hinzuzufügen ist mit der Funktion "Rabatt" nicht möglich. Jedes Mal das Produkt zu bearbeiten um einen Rabatt hinzuzufügen ist sehr umständlich für unsere Servicemitarbeiter. Ich bitte daher um eine schnelle und eimfachere Handhabung für diesen Fall.

    3 votes

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  20. Digital orders should not need to be accepted in the POS and should instead print directly to the assigned printer. We work in a light staffed operation and constantly monitoring a tablet for orders is not efficient. I print out that is clearly visible is much easier for our operation

    5 votes

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