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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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295 results found

  1. lock the rate changes possibility at the rate creation process for specific users

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. If I am only to have certain roomtypes available for a ratecode or for a voucher, I currently need to place "close restriction" one by one on every roomtype that should not be sold for this specific rate/voucher. IF you could define what roomtypes a particular rate or voucher should be valid for, you would not need to make all these close restrictions.

    29 votes

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  3. It would be useful to be able to delete multiple restrictions at one go. i.e. Delete all restrictions created on x date. Going into each restriction and deleting one by one is very long-winded.

    20 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. When charging an extra guest, MEWS should allow percentage based on the daily rate.
    Right now, MEWS only allows to add a flat rate and this limit our capacity of getting more incomes.

    32 votes

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  5. It would be easier for us to turn on and off a restriction rather than delete and create a new one.

    180 votes

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  6. Would be nice to be able to create rate restrictions on a specific space category (ex : minimum stay of 2 nights on the space category **) but that the general minimum stays restrictions of 4 nights on all properties still apply. It will help to do some revenue management A/B test without breaking the general restrictions or creating dozens of restrictions.
    Could be maybe managed :
    - by being able to select spaces categories by ticking some boxes (such as the 'Days' criteria works in restrictions, where you are able to select/deselect days in restrictions).
    - by allowing to

    47 votes

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  7. Problem: When walk-ins asking for a breakdown of the rates per night we are not able to see this. We can only see the total price of the stay.

    24 votes

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  8. 43 votes

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  9. Sometimes guests will have rate disputes and I would like to investigate and be able to present concrete evidence. Right now I have to go to the Action Log, give it a wide time frame because I don't know when the rate was last updated, and sort by type = price adjustments, and rate = the rate that I am looking through.

    In case I am using a revenue management integration, the rates could be changed pretty frequently, and there would be a lot of information, and the report takes a while to load.

    If the rates were updated manually,…

    5 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Possibility to add a cancellation policy by rate instead of just by rate group

    17 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. At the moment there are only set intervals for scheduled reports. Ability to set your own date parameters will eliminate the need to manually run reports on daily basis.

    29 votes

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  12. I would like to receive a notification when an overbooking is received.

    42 votes

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  13. Add possibility to create restriction on number of guests .
    We have golf package for 2 persons. when only 1 golfer, price should be adjusted depending on season and type of room.

    I cannot use the empty bed option as adjustment is changing depending on seasons and room categories.

    38 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  14. You should be able to extend vouchers so you do not have to cancel them and create again.

    19 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Actually we can OVERRIDE rates, for special days in the week.
    It would be interresting to be able to override rate for special other days, which would be indicated in Calendar Event like 'Public Holidays'
    For Exemple, if you increase or decrease your rate for special public days, an option in CALENDAR EVENT would allow the CALENDAR DATE to be 'OVERRIDE With rate'.
    When Override-ing the rates, another option then the days of the week, whouldshow you : OVVERIDE 'CALENDAR SPECIAL DATES'

    4 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Add the ability to set an MLOS rule that will reduce the MLOS applied where a short gap between two bookings is not long enough to satisfy the restriction applied to that respective Space Category. This is particularly needed for Short Term Rental operators where a Space Category has an inventory of 1. This functionality offered by Pricelabs.

    http://blog.pricelabs.co/minimum-night-settings/

    13 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Can there be an easy way to design Promotions? Similar to booking.com.

    Select stay dates.
    Select booking dates.
    Select Rate Plan.
    Select Room Types
    Set up discount.
    and run the promotion.

    Thanks

    31 votes

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  18. Create an option to amend the advanced purchase discount % by day or day of week. I.e. Monday - Wed 10% off and thursday - saturday 15% and sunday 20% off

    12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. When scheduling reports, you typically have them scheduled to send via email in the morning. This ensures that all data is accurate for the day prior.

    When scheduling Month Overview Manager Reports, you can select the date range to be from the 1st of the Month to Today 00:00 (midnight the night prior). This is great because all the data is final and cannot / should not really be adjusted.

    However, when scheduling the Year Overview Report, the only option for date range is from the 1st of the year to Tomorrow 00:00 (which is midnight tonight as opposed to…

    8 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. When the reception looks at the availability screen, they should be able to view existing restrictions.

    24 votes

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