82 results found
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Availability block+ product rule
When you put in a rate in Availability block the product rule that you have made should for the rate should follow. If I make a Availability block today and put in a rate the product rule for that rate doesn´t follow and I need to make a new product rule for every new block I do.
5 votes -
Make group reservations more clear (master bookings)
*Group reservations should only have 1 confirmation number!
*Changing the room breakdown should go easier.
*You should be able to sort a group list (on room type / arrival date / n° of people in the room)30 votes -
Group rooming list upload Owner/Main person NOT companion
When we upload a Group rooming list, at the moment even if all rooms are single rooms the uploaded names will land in the system as Companion. In this way we cannot see the names of the guests staying in the rooms when we look at the timeline for example. It will show the names that the group was picked up under and since we don't always have the rooming list by the time we actually pickup the rooms we use for instance the group name and all rooms will show the Group name as such. In order for the…
10 votes -
Assign spaces to an availability block
We need the OPTION to pre-allocate rooms in an availability block. By the time we receive some rooming lists and pick-up the beds, other guests have already extended in a room and then ruined exclusivity in a section/floor; or if you sell beds in a hostel, the extensions have led to the availability block guests being split up over multiple different rooms.
5 votes -
Group Reservation Report
The "group by" filter in the reservation report does not differentiate between groups with 1 reservation and those with 3+ reservations. Mews assigns a group reference/name to all regardless of the number of reservations in the group.
For better group management, we need a more comprehensive group reporting for all corporate/business/conference groups at a property which would aid in easier marketing, financial performance, and reservation management.
8 votes -
Create a button where you can choose between group invoice/individual invoice
Creating a button where you can easily mark if a group can be invoiced on 1 bill - or if the rooms in the group will pay all separately. Right now all items of all bills have to be moved individually to 1 main bill. Having a button to make these changes with 1 click would save a lot of time!
21 votes -
Change a rate (code) for a reservation and to a group rate code
Often we get attendees that make reservations outside of the group block, usually by human error. It would be ideal if we can edit the rate code or change their rate to a group rate block and then, after changing the code, it automatically changes the room rate to match the group rate, applies the group routing rules, group product rules. I have seen this is all our previous PMS systems, I am confused why its not an option.
7 votes -
Group overview
It would be good if when we enter on a certain customer who has a group booking - to see bookings sorted by groups on the dashboard instead of all the rooms that guests booked for all the upcoming dates - when we have groups sorted on the dashboard then we can choose the group and enter to see all the rooms listed.
13 votes -
Group Rooms and Revenue
Groups that are currently taking inventory and are contracted but do not have reservations picked up yet, are not being counted as "Sold Rooms" nor is the contracted revenue being accounted for anywhere. The Availability and Occupancy Report shows the group rooms under Confirmed or Optional but ultimately still shows that group inventory under "Free Spaces". Would be useful to see total expected group revenue per group, and for that revenue to be accounted for in the Manager Report.
12 votes -
Total number of rooms booked in availibility block report
Nice to have is the total number of rooms booked in de availability block report/ dashboard
10 votes -
Upgrade or change room category without changing block
It should be possible to change the room category of a reservation from a block without changing the block. It is critical that for example the Front Desk are able to change room type(by changing the room number), or upgrade easily from the reservation without changing the availability block. This used to be possible, so please bring it back.
4 votes -
Only one Notification for group bookings
When a group booking is created for lets say 10 rooms, you will get 10 notifications for new bookings.
It would be very helpful if you could send only one notification "new groupbooking 10 rooms" via the little bell symbol.4 votes -
Copy group reservation
We would like the function to copy a reservation with the exact same information as the original booking, that would help a lot with the big bus groups.
7 votes -
Personalize price of the product in a group.
Be able to personalize the package and value of the product in a block of availability
The customer want to customize the price of the product per group.
The value of the meals are negotiated per group6 votes -
Roominglist with phone number
Excel rooming list must have telephone number field.
Guest receives a text message by arrival with door code and room number. When the group is 50 people, it is important to be able to load the phone number in rooming list.5 votes -
create a function to allow a rooming list o be uploaded
Booker sends in a rooming list - this should be able to be uploaded to the block so each room is picked up and a reservation is made to the correct room type
Also to be able to pull rooming list in a nice format with our exporting unnecessary information. Wedding are always asking for a list of names and dates of who booked in their group
11 votes -
Dynamic pricing for group blocks
It is not possible to use dynamic rates for availability blocks, only set rates. As some groups or crews have dynamic agreements, this means the hotel can’t set the correct rate for them.
Since Mews now will work on groups with different release dates etc. (“allotment”) will it be considered to also look into dynamic pricing from availability blocks?
6 votes -
Having a function that lets you split a group
Having a function that lets you split a group or move a reservation from one group to another. This would be a tremendous help if f.ex. you add a reservation to a wrong group and have to move it to another group, if you need to "pick up" reservations from one group and make a new group.
Now you have to cancel the reservations in original group and make a new one, which can be very time consuming.16 votes -
availability block - Allow room moves without adjusting the availability block after release date
Currently, after a guest associated with a group block checks in and wants to be moved to a different room type, we have to adjust or add the room type to the block. This is a few added steps for the FD and reservations. I suggest that when the availability block is released then the guest reservations are available to actual inventory opposed to that within the block.
28 votes -
Mutiple Reservation Selection/ Edit Warning
When multiple reservations are selected within the group, users can easily make changes on the "Properties" tab or lock unlocking reservations and there are no warnings given.
It would be great if there is a small warning saying that the change will be applied to all the selected reservations.
3 votes
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