220 results found
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task - department - mandatory field
we just hat the situation that a guest complained because we forgot a task.
This happened because the colleague who created the task forgot to set a Department.
As the Department just check the Task reports with the filter of their Department no one had this task on their report.
Is it possible to set the Department as a mandatory field?
Thank you in advance.
Best
Mariusz14 votesHello from the Mews product team,
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Increase Resource Category Quota
Holiday rentals/apartments that are dotted around a city/country will often have a situation where each room is its own category. Currently there is a limit of 120 per service. It's possible to create a service per region/city however this isn't very scalable when a region reaches 120 resources and then everything has to be split to a new service.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Benachrichtigungen detaillierter
In den Benachrichtigungen, wäre es super hilfreich, wenn nicht nur "neue Bestellung erzeugt" stehen würde, sondern zB. "Neue Distributor Buchung Anreise heute", oder "Neue Booking.com Buchung Anreise 02.05.22"
Zusätzlich wäre auch ein Logo anstatt des grauen Kreises sinnvoll.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Edit Rooming List
I have 2 requests that both pertain to the rooming list functionality.
1) I would like to be able to edit rooming lists once they are downloaded. Right now, they download as locked excel spreadsheets. That means it is impossible to add notes, or simply delete columns that are not relevant. I would like to share rooming lists with clients, but that is not possible without being able to edit them.
2) If reservations within a group have two companions noted in the reservation, the rooming list duplicates each reservation, making the groups appear double in size. This is confusing,…
12 votes -
Show actual Guest in house Profiles when clicking on 'donut'
The donut on the right in mews shows how complete the guest profiles are. However, when you click on the GIH donut to have a detail, it shows you the arriving profiles as well. In order to see the actual GIH, you still need to change the filters. This is not logical, as you are clicking on GIH, mews should apply the filters accordingly and only show the profiles of the guests who are actually in house at that moment.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Unnassign multiple reservations from rooms
We need to be able to unnassign multiple reservations from rooms at once. This would help newly refurbished hotels with their mapping.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Tagging Staff on Note Creation
We currently have the ability to assign a task to a user. However, in Notes, we can only leave plain text messages. We would like the ability to tag users using @function in Notes if this is possible. Also, would like to see who left a note by User and the note alway appears as General and not the specific user to created the Note.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Updating and closing tasks
It would be great if you had the option to not only update a task when opening it, but also to close it from that same window. Now you need to update it, close the task and then only are you able to complete it from the list (task list or within the reservation).
would save time if you had that close button within the task (so both update and complete/close)20 votesHello,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Retain departed guests on the check out report once they have checked out.
On the check out report - once a guest has been checked out they disappear from the list. Can they just be moved in to a lower segment on the screen so that they can still be found from the check out report?
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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I'd like to be able to upload our company brand logo so that it appears on our Mews terminal splash screen and receipts.
It would be nice to have a feature in Mews so that I can upload our company logo so that it appears on our Mews terminal screen and receipts.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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check-in push notification
Is it possible to create push notifications for check-in? That when the room is checked in, a message for the staff member appears on the display.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Turn off notification sounds
department: customer support
We would like to be able to turn off the sound when a notification comes in.
when we are talking to guests, it is very annoying when we hear a 'ping' in our ear all the time.
if it is also possible to turn off the notifications completely, that would be great.2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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checking in a guest manually needs fixed!
Currently to check in a guest, You have to navigate too many screens between payment, guest info, and check in. Instead when you click check in, MEWS should automatically prompt the guest info then payment instead of having to navigate multiple tabs.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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edit daily rate and change room number for options
Currently daily rate is not amendable once the bookings are created, with a status OPTION (not confirmed). We used to have it but not anymore.
Also, we can never change room allocation if the booking is an option.2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add 'comment' condition to product rules
It would be useful to add more conditions to product rules; e.g., comments -- this would allow to create product rules based on matching words in the reservation comments.
2 votes -
Price Period
The Price Overwrite Periods of the rates should be longer, than 12 months.
When a company contract is valid for 15 months it needs a extra adaption. This should be possible to create it once.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mews Update overview
the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Cancellation fee for daily products
cxl fee for 1 night maximum it should take the products just for one night not for all the nights
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make it possible to delete a photo by products
Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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re-open a closed task
it would be good if you could update a task and re-instate it once closed. sometimes tasks have been closed but become relevant again at a later date and this would prevent having to create a new one, plus with updating the task description you have a better overview and history of what has happened with that particular booking in one click.
48 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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