Undo booking cancellation
Once a reservation is canceled in Mews, unfortunately it must be recreated in case a guest decides they would like to stay. This can be inconvenient in case of no shows that must come the next day or reservations that may have been canceled accidentally. An additional feature to reinstate canceled bookings could help simplify these occasions as all booking details could be preserved and records would be unified.
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
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Kathrin Steingraber commented
Yes!!
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amy.holt commented
Great suggestion
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Ban Sayai commented
Yes!
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Marieke Jansen commented
Definitely YES!
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Anonymous commented
I vote for this option!
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Léa Darnault commented
Would be soooooo cool !! Por favor <3
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valerie.lehmann commented
yes yes!
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Britt Ofman commented
Yes please
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julianne.claessens commented
Yes! Great idea!
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Paul Dijkstra commented
Yes please!
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fanny.albertini commented
Yes, please!
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aleksandra.bartoszek commented
Reinstate function would be great to have!
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aimee.bouvrie commented
Yes please
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Blandine Lemoine commented
great idea ! especially for OTA bookings :)
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Rowie Damman commented
This would be great!!
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djon.vandermeulen commented
Yes PLEASE!! :-D
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Stellio Etienne commented
Yes please!
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Amanda Hansen commented
I see this idea has been open for upvoting for two years with substantial votes. Please create a reinstate button.
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Alan Reina commented
To reinstate future bookings that were canceled (or marked as a no-show) up to one day after the original check-in date. This feature will simplify the procedure of amending booking that were not meant to be canceled. It will boost efficiency since clicking on a reinstate button, it is easier than creating a new booking.
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lisa.dombrowsky commented
Yes, please!