67 results found
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Ability to make a group of reservations by floor
Hostels often need to ensure that a whole floor is blocked for a group booking (e.g. school groups)
17 votesHi Laura,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Idea for group summary
Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
Thanks!16 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
Kind regards,
Aldair -
Large number of reservations in one group is slow
This one is for the developers.
We have group of between 200 and 300 reservations spread out over 10 days in september. When you load one of the reservations the other 200+ are also loaded.
This makes every action (checkin, checkout, open bill, close bill yadayada) you need to take is very very slow.
I suspect the list is loaded synchronously. Maybe it helps if the reservation is loaded asynchronously. I only care about this 1 reservation not about the 200+ others...
This reservation for example is part of a large group.
bc66a88b-15c9-478d-bd7c-c418c78d2d8714 votesHello Mewsers,
Thank you for your feedback, we are currently looking into how Mews handles groups so that we can improve your group experience.
Should you have further feedback or suggestions for group handling please do let us know. We would be very happy to reach out and organise a discussion on the topic.
Kind regards,
Aldair -
(group) invoice
Summarize invoices with multiple guest profiles by guest profile.
With group reservations or reservations with more than one guest profile the invoice turns out very chaotic i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Stay 1235 (guest name 2, stay dates)
Staypackage
City tax
Stay 1236 (guest name 3, stay dates)
Staypackage
City tax
Dinner (guest name 1)
Dinner (guest name 2)
Dinner (guest name 3)
Minibar (guest name 2)
Minibar (guest name 1)Would be great if could be ordered by guest profile i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Dinner
Minibar …13 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Book ROH for group reservations
Possibility to book ROH (run of house) for group reservations
12 votes -
Confirmation letter
We would like a function where we could download a PDF confirmation letter for guests that are a part of a group block that doesn't have any links or anything in it. Just simply information about their stay: name, date of arrival/departure, room category, rate etc.
12 votes -
Having a function that lets you split a group
Having a function that lets you split a group or move a reservation from one group to another. This would be a tremendous help if f.ex. you add a reservation to a wrong group and have to move it to another group, if you need to "pick up" reservations from one group and make a new group.
Now you have to cancel the reservations in original group and make a new one, which can be very time consuming.12 votes -
Place group reservations in a bulk on the cashlist
When a group is arriving where the company is paying for RBT it should be possible to place these reservation all at once on the cashlist to avoid walk outs.
This should also be possible to have everyone automatically on the cashlist (less work to take someone off then place everyone on who is not allowed to book items to their room)12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Total price of group reservations in RM summary
I would like to see the total price of a group reservation in the summary tab
12 votes -
12 votes
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See relevant block with rooms not picked up
At the moment you are unable to see the specific group that has remaining rooms that have not been picked up, instead you see all the groups with blocks during the specified dates.
With that you need to go into each of the groups to check which ones still have rooms that have not been picked up nor released.11 votes -
Availability Block - Build Rooming List Feature
Allow group managers and reservation managers to add rooming list to availability blocks. Just add the Rooming List feature that is in the guest reservation under groups to the availability block.
11 votes -
Group Booking ID
In case of Group Booking, on top of having reservation ID, would it make sense to have a master group booking ID.
10 votesHello from the Mews product team,
Thank you for your suggestion, we are currently investigating improvements in group handling, and the topic of a group booking ID has come up with a few properties. Would you be willing to share more information on your use case so that we can better understand the problems you encounter on a daily basis?
This request has been updated and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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create a function to allow a rooming list o be uploaded
Booker sends in a rooming list - this should be able to be uploaded to the block so each room is picked up and a reservation is made to the correct room type
Also to be able to pull rooming list in a nice format with our exporting unnecessary information. Wedding are always asking for a list of names and dates of who booked in their group
9 votes -
Group General Availability Block
When creating a new Availability block for a Group, provide a checkmark toggle that allows for booking out of general availability, rather than creating day by day by space category blocks.
- There are times we provide "rate offers" to groups without any specific room type commitment at all, ie. We'll provide a floating 20% discount on any room types we have available, up until a specific booking cut-off date. There are times we may also offer commission on the rooms that book.Voucher codes do not really work for us in these situations either, as they are not fenced…
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group Rooms and Revenue
Groups that are currently taking inventory and are contracted but do not have reservations picked up yet, are not being counted as "Sold Rooms" nor is the contracted revenue being accounted for anywhere. The Availability and Occupancy Report shows the group rooms under Confirmed or Optional but ultimately still shows that group inventory under "Free Spaces". Would be useful to see total expected group revenue per group, and for that revenue to be accounted for in the Manager Report.
7 votes -
Group overview
It would be good if when we enter on a certain customer who has a group booking - to see bookings sorted by groups on the dashboard instead of all the rooms that guests booked for all the upcoming dates - when we have groups sorted on the dashboard then we can choose the group and enter to see all the rooms listed.
7 votes -
allocate a reservation to a new or different group
To be able to allocate a reservation from an existing group to another, or place it in a new group.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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add names to the group reservation for booker
Problem: booker doesn't receive confirmation/option with guest names
solution:
-add guest names to the reservation confirmation/option email.
-create more specific summary export including rooms, names, reservation ID, arrival, departure7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Feature for space features in availability blocks
To be able to assign spaces as correct as possible for a group, there should be an option for feature requests in the availability block. So when you pick up the reservation from the block, it is auto-assigned to the correct space feature. Example: all crew want to have quiet rooms, or all wedding guests should have a sea view. This will be more efficient for the front desk that doesn't have to double check and re-assign spaces, and to make sure the guests get what is ordered without the possibility of human errors.
6 votes
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