Mark partially completed Online Check-Ins
Guests often abort the Online CI at the credit card entry field, but complete the guest registration process. A completed guest registration should somehow be marked in MEWS as it saves time for the receptionist and creates a better guest experience.
Possible solutions:
Header text: must be checked in - Completed guest registration - Checked in Online
Icon somewhere in the reservations of the arrival field
When printing out guest registration cards, replace those of the guests that already completed the form with the actual completed PDF. (prefered solution)
36
votes
Eric Kröll
shared this idea
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Kathlyn Voss
commented
in other PMS Systems (example ibelsa), they do it without credit card details.
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Katja Steindl
commented
I fully agree, but would still like to see the note if companions are missing.