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  1. Mark partially completed Online Check-Ins

    63 votes

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    idea to upvote  ·  5 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    adriancoene commented  · 

    Currently, accessing data related to Online Check-in in Mews is quite limited and manual. To see how many guests have completed their Online Check-in—both for past and upcoming reservations (NOT ON ARRIVAL DAY)—you need to export a document in Excel. This process is time-consuming.

    I think a valuable improvement would be the ability to easily filter or identify future reservations that have not yet completed Online Check-in directly within Mews. Having this visibility in a dashboard or filter view would allow front office or operations teams to proactively reach out to guests and encourage the online check-in completion.

    Proposed enhancements:

    Add a filter or tag in the reservation overview for "Online Check-in not completed"

    Include an Online Check-in status column in the reservation list

    adriancoene supported this idea  · 

  2. Create a possibility to exclude some product from the cancellation fees (in the settings)

    10 votes

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    2 comments  ·  Global and Regional Needs » Taxes  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    adriancoene supported this idea  ·