Change PAX on inhouse reservations
What we would like is to be able to change the PAX on a nightly basis.
"Guest A" has reserved a room for 5 nights. On night 1,2,3 Guest A stays in the room alone. Night 4 & 5 "Guest B" will join "Guest A" in the same room.
As for now we have no possibility to change the amount adults/children since there's already products that has been consumed previous nights. (breakfast --> via product rule)
This makes our safety list, and other reports show the wrong amount of overnight guests and products.
Mariann Ravbjerg commented
We are now handling the issue by making a new reservation for the night with a different number of people.
so 1night reservation - 1 person
then new booking for the date after with 2 persons.
same name and then a task for the reception to check out and back in again.
but that is causing additional hassle in regards to housekeeping noting it as a departure room, when really it is a stayover. keys expiring. etc etc