Change PAX on inhouse reservations
What we would like is to be able to change the PAX on a nightly basis.
"Guest A" has reserved a room for 5 nights. On night 1,2,3 Guest A stays in the room alone. Night 4 & 5 "Guest B" will join "Guest A" in the same room.
As for now we have no possibility to change the amount adults/children since there's already products that has been consumed previous nights. (breakfast --> via product rule)
This makes our safety list, and other reports show the wrong amount of overnight guests and products.
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Mariann Ravbjerg commented
We are now handling the issue by making a new reservation for the night with a different number of people.
so 1night reservation - 1 person
then new booking for the date after with 2 persons.
same name and then a task for the reception to check out and back in again.
but that is causing additional hassle in regards to housekeeping noting it as a departure room, when really it is a stayover. keys expiring. etc etc