To add additional self-service options for your guests, online checkout could help lessen traffic during peak checkout hours and eliminate queues from your reception desk. On the morning of departure, guests could use a link from their checkout email to review their bills, check out of their rooms, and then drop off their keys on their way out.
Hello from Mews product team!
We are happy to announce that simple version of online check-out was released this week for you and your guests.
Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-out
We tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.
Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!
Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.
We continue to work on that feature, a little sneak peek what do we work on now:
- we will soon enable it for all reservations (currently it’s available only for direct non-corporate bookings and booking from Booking.com and Hostelworld.)
- We will soon enable guests to add and pay for minibar products during check-out
Other ideas or feedback? Please share them at http://feedback.mewssystems.com/. Thank you!
Have a great day!
Robert Smit commented
It would be helpful if all guests can receive online checkouts, not just non-corporate or company guests. We would like to track all companies. However, without the ability to send guests online checkouts, we are unable to use this function. Our request is to add a feature or flag in the company profile to send guest online checkout Yes/No.