In order to get more accurate commission overviews we would like an option when setting up a product to define whether it's commissionable or non commissionable (so if it should calculate for the commission overview).
Things like city tax, extra products (not via OTA) are non-commissionable but will still be counted for commission rate.
A tickbox Comm/Non Comm will solve this and provide more accurate commission overviews to support invoicing and business intelligence.

For confirmed bookings we can set up a default send/do not send for confirmations. Quotations for optional bookings are currently send by default, we would like to adjust the default setting to do not send.

Availability block report there are two statuses: optional & Confirmed. I would request that you can also have a cancelled state aswell. That way you can have a overview of all cancelled blocks, statistics regarding which blocks were picked up and easier communication within the hotel and the booker.

Allow the Emails queue to be accessed also by non-admin users (or at least to give the option to allow this or not)

We can´t define a specific accounting category for canceled items for deposits or hardcoded city tax. The accounting category is taken from the Canceled item accounting category defined in the Bookable service. But deposits and city taxes are usually having different accounting categories than nights.

the monthly timeline is already a lot better to deal with long-stay enquiries, however, we have just oversold our property due to the fact that a short stay was not showing up on the monthly time line. we thought we had the full three months available when we didn't.
this is of course not acceptable meaning we are not able to use the monthly view.
may i suggest perhaps a weekly view? or just make the fields smaller (half or quarter their current width).

When you have regular or returing guests it is very unconvenient and unwelcoming that the automatic settlement failure emails are automattically send to the guest, even if the card is on file. Guests do not want to endlesy update theire details again and again and again as they are expecting that after a couple of stays everything is fine for them.

Solution: allow the Mews Merchant to charge the card linked to the guest and not linked to the reservation.

I have a comment regarding the possibility of grouping billing items by month.

I really like this option, but it has a small flaw that should be corrected.

The tourist tax is not linked to the night, but is charged the next day.

The tourist tax + the night should be classified together.

For example, for a stay straddling January and February 2022:
17 nights in January for only 16 tourist taxes
11 nights in February for 12 tourist taxes, the one of 31/01/22 appearing in the February invoice

As a house use, could you please have a new category called " Complementary" on availabity/occupancy report. Today I use a special rate, and I have to go on reservation overvieww and check one by one. In your internal report, we want an occupancy rate, and Average daily rate without Complementaries rooms.

Some stay products are only used by management or certain reservation agents.
Now all other agents and staff have to go through a long list of products to find the product that they need for the booking. Therefore it would be much easier if you could offer certain products only to management or certain employees.

It would be great to have the option of having multiple emails with the account. Some people would like different charges invoiced to different emails (i.e. business card is only paying the room therefore that invoice goes to that email, and a personal email for all other expenses).

Also another reason is husband and wife might want the invoice sent directly to there email

When guests check-in, it would be great if they could confirm their vaccination status, therefore adding the "Health Compliant" badge to their profile.

Availability blocks currently only allow the option to enter 1 specific rate for a block. Since we operate with different rates based on roomtypes, and a group often combines roomtypes, it would be great being able to select multiple rates.
Also offering a group to book online with a discount based on public rates, it would be good to be able to offer them both a discounted flexible rate and a discounted non-refundable rate.

It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).

Anyone who has the privilege to "create reservation" automatically has the privilege to use the House Use functionality. This should not be the case as only managers should have the right to take rooms out of inventory and stop-sell. (Same principle than for OOO, which is an entirely separate privilege)

This is to ensure TA contracts are created when necessary and MAC identifier as well as all information within the profile are all correct / in line with the company standards.
If a report can be generated then we can check all profiles that have been created by X employee are all correct. So far, there is no record/way to track when a new company/TA profile is created

When looking for a name in the search bar, the results are shown in alphabetical order. It would be way more convenient if the client profiles where sorted by closest reservation in time.
That way, when typing "Smith", you'll first get Mr Smith that has a reservation tomorrow or Mr Smith that just left last week-end and not Adam Smith from 4 years ago.

Automatic change of check out time when Product "Late Check out" is booked. We now have to change this manually.

I would like to print a report of arrivals from the past which shows the guests ACTUAL check in time. Any report I produce shows the general 3pm arrival time but not the actual time the check in was performed on the system.