97 results found
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Dynamic slots for check-in and check-out times and their monetization
Posted by one of our clients:
Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.
What I am looking for is a PMS and booking…
16 votes -
Expand room status options
At present the available Space Status are Dirty, Clean & Inspected (OOS & OOO).
From a front office and housekeeping perspective this is limiting.
Could you please consider the following please?
VACANT READY - Inspected
OCCUPIED DIRTY - Guest checked in
OCCUPIED READY - Inspected stay over
VACANT DIRTY - Guest checked out
PICKUP - Room move and for housekeeping to inspectThis would offer more clarity as to not only the status of the room but also the ‘condition’, meaning the physical status of the room (guest). This is important for the operation of a hotel.
Please consider this…
67 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Restrict Spaces so children can't be booked in
Currently you can book adults or children into a space. However, particularly in hostels, some rooms aren't suitable for children. eg. you shouldn't be allowed to book a 10 year old into our 28 bed dorm on their own.
36 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Only display actual room type of reservation in assignment bar
Now all roomtypes with all room numbers are displayed when assigning a reservation.
You should only see the rooms available for the roomtype that is active for that reservation. When giving an upgrade you should change the roomtype in the tab 'Properties' > space category. When you changed the roomtype, the rooms for that roomtype available will now be shown in the assignment bar.9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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update Dashboard diagrams SPACES status
The diagram of status on SPACES shows only counting of 4 separate categories, in our case on a certain date:
72 Dirty
23 Clean
99 Inspected
2 Out of Service
However on this particular date the number of OUT OF ORDER is 5, which is more than the 2 Out of service.
This information is not now not on the dashboard because? (font size to large to fit in the diagram, or is the Diagram too small to show everything? I think it is important that we see also the 5 (!) in the diagram
Can you arrange to show…12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Under Space Categories, add a feature so that extra capacity is for children only.
My suggestion is to allow for extra capacity in space categories to be for children only. All my spaces are standard occupancy of two people with some spaces having extra capacity set at two. As a property want to be able to specify 2 adults + 2 children and not potentially attract booking for 4 adults.
49 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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In the new reservation module one place to fill in the amount of adults and children.
fill in the amount of guests on one place, not for every space categorie.
15 votes -
Display space number on bills with service products
Currently, when creating a product under Services, the details of the stay will appear on the bill. With making this possible, the product created under Services will appear on bills as well.
8 votes -
17 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Granular `state` option in space status report
Add additional states to the space status report for example "Dirty - Legionella" and "Dirty - Checked-In." As well as multiple dirty reasons or customizable dirty reasons other than just "Dirty- Check-In" .
8 votes -
13 votes
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7 votes
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17 votes
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5 votes
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5 votes
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51 votes
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7 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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12 votes
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34 votes
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6 votes
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