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  1. 36 votes

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    Christian Furtner commented  · 

    There is an automated assignment when adding the requested space feature from the guest in the guest profile - internals - prefered space features. In the property settings (stay) you need to select the "Reservation assignment strategy" to "Prefered space features". Yet..this is only for the initial room asignment. The guest can be moved afterwards and there is no quick indication whether the guest is in the room with the requested features.

    Christian Furtner supported this idea  · 
  2. 34 votes

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    Christian Furtner supported this idea  · 
  3. 23 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Christian Furtner commented  · 

    Yes, please in order that the symbols are not confused with the symbols from guest "classification" it would be great to have some kind of symbol mentioning that the guest requested certain space features.

    Christian Furtner supported this idea  · 
  4. 28 votes

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    Christian Furtner supported this idea  · 
  5. 153 votes

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    Christian Furtner supported this idea  · 
  6. 40 votes

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    Christian Furtner commented  · 

    It should be possible to archive messages so that they are not on the screen but can be found when searching for the message content (for any special offers, promises made,...)

    Christian Furtner supported this idea  · 
  7. 16 votes

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    Christian Furtner supported this idea  · 
  8. 17 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Christian Furtner supported this idea  · 
  9. 24 votes

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    Christian Furtner supported this idea  · 
  10. 78 votes

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    Christian Furtner supported this idea  · 
  11. 73 votes

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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Yes the quotation should be available as export.

  12. 92 votes

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    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    For more information and links to the guide, visit:

    http://go.mews.com/groupBilling

    Christian Furtner supported this idea  · 
  13. 289 votes

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    Christian Furtner supported this idea  · 
  14. 406 votes

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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Yes, or for families where some family members arrive later. So we could already assign a different amount of people and the according names to the reservation (first 3 days 1 person, rest of the stay 4 persons).

  15. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Christian Furtner supported this idea  · 
  16. 399 votes

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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Christian Furtner supported this idea  · 
  17. 185 votes

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    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this screen you will be able to remove items that have accidentally been added to a bill.

    We are currently working on the ability to automatically post negative charges (rebates) with a single click.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Keep an eye on our release notes page for more!

    https://releases.mews.com/

    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Yes, and if one item is posted by mistake by team members or the guests changed his mind it gets confusing with only the note describing why the product has been added removed.

  18. 114 votes

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    Christian Furtner supported this idea  · 
  19. 170 votes

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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    The event calender should work on a multi-property level, so if a user adds an event he or she should be able to tick the properties of the chain to which the event/note is relevant.

  20. 291 votes

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    Christian Furtner supported this idea  ·