Settings and activity

  1. 21 votes
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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  2. 20 votes
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    idea to upvote  ·  0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  3. 8 votes
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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, update from the team!
    We will be working very soon on this idea – we will send an email that 3DS has failed to you as a hotel and to the guest. Thank you for the feedback! Expect updates here.

    Kristyna N supported this idea  · 
  4. 62 votes
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    4 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thanks for the feedback.

    The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

    But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

    Many thanks,
    Jovana

    Kristyna N supported this idea  · 
  5. 68 votes
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    idea to upvote  ·  0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  6. 59 votes
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    9 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Kristyna N supported this idea  · 
  7. 100 votes
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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hello, we are happy to announce that the first version of the gallery (multiple images per space category) has just been released on desktop today (November 13, 2019).

    This is the very first, simplified version of the feature and additional functions (carousel, animations, mobile support etc) will follow shortly.

    More details about the feature are available here https://releases.mews.com, including a link to the tutorial explaining how to upload images.

    We will appreciate your feedback here in Uservoice!

    Best,

    Martin Kucera
    Product manager, Mews Distributor

    Kristyna N supported this idea  · 
  8. 61 votes
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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  9. 117 votes
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    idea to upvote  ·  18 comments  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  10. 90 votes
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    idea to upvote  ·  1 comment  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  · 
  11. 342 votes
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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Kristyna N supported this idea  · 
  12. 8 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N shared this idea  · 
  13. 9 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N shared this idea  · 
  14. 30 votes
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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.

    With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget

    Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/

    Have a great day,
    Aneta

    Kristyna N shared this idea  · 
  15. 76 votes
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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Kristyna N supported this idea  ·