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  1. 13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Bojana Karalic supported this idea  · 
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    Bojana Karalic commented  · 

    Would be beneficial to add templates for answers on Mews messages with guests, as in most cases we get same questions all the time, so it would be handy to be able to just send a prefabricated answer.

  2. 22 votes

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    Bojana Karalic commented  · 

    Extremely important! We have guests who make double bookings or make bookings they are "not aware of", then they ask to show some proof of them receiving confirmation and if booked more than 3 months ago - we can not do this and it creates frustration on both sides.

    Bojana Karalic supported this idea  · 
  3. 1 vote

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    Bojana Karalic shared this idea  · 
  4. 1 vote

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    Bojana Karalic shared this idea  · 
  5. 4 votes

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    Bojana Karalic supported this idea  · 
  6. 120 votes

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Bojana Karalic commented  · 

    Would be convenient to be able to put multiple rooms at once "out of order" instead of having to do one by one.
    Sometimes there could be few rooms closed due to maintenance or similar and doing it one by one is exhausting.

    Bojana Karalic supported this idea  · 
  7. 5 votes

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    Bojana Karalic shared this idea  · 
  8. 1 vote

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    Bojana Karalic shared this idea  · 
  9. 10 votes

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    Bojana Karalic supported this idea  · 
  10. 34 votes

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    Bojana Karalic supported this idea  · 
  11. 73 votes

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    Bojana Karalic supported this idea  · 
  12. 44 votes

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    Bojana Karalic supported this idea  · 
  13. 110 votes

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    Bojana Karalic supported this idea  · 
  14. 8 votes

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Bojana Karalic supported this idea  · 
  15. 10 votes

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    Bojana Karalic supported this idea  · 
  16. 8 votes

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    idea to upvote  ·  Aldair responded

    Hi Simone,

    Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.

    This request has been set as one to be upvoted by the Mews Community.

    Bojana Karalic supported this idea  · 
  17. 1 vote

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    Bojana Karalic shared this idea  · 
  18. 178 votes

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    Bojana Karalic commented  · 

    It would be good to have a template for each rate. It was already mentioned but having more freedom with email templates in terms of adding more template options by hotels based on their own needs, as selection now is very limited.

    Mews seems to be a trying something new and making things simpler for guests and staff, but there are certainly some fields to be improved.

    Bojana Karalic supported this idea  · 
  19. 4 votes

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    Bojana Karalic shared this idea  · 
  20. 25 votes

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Bojana Karalic commented  · 

    It is crucial to have all guest names on the order confirmation (including companions) per room. We have a lot of tour operators bringing groups and for easier tracking and communication they need order confirmations with names.

    The Excel sheet for rooming list is not so practical.

    Bojana Karalic supported this idea  · 
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