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  1. 8 votes

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    Hello from the Mews product team. 

    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 

    Thank you for sharing your suggestions.

    Albert Tatzreiter supported this idea  · 
  2. 725 votes

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    Albert Tatzreiter supported this idea  · 
  3. 494 votes

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    Albert Tatzreiter supported this idea  · 
  4. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Albert Tatzreiter supported this idea  · 
  5. 23 votes

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    Albert Tatzreiter supported this idea  · 
  6. 40 votes

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    An error occurred while saving the comment
    Albert Tatzreiter commented  · 

    Yes!
    We want to automatize as much as possible in our operations. For the guest, it should work as smooth as ordering from amazon.

    guest books, gets confirmation, if paid gust gets invoice automatically

    Albert Tatzreiter supported this idea  · 
  7. 73 votes

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    Albert Tatzreiter supported this idea  · 
  8. 28 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

    Albert Tatzreiter supported this idea  · 
  9. 3 votes

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    Albert Tatzreiter supported this idea  · 
  10. 2 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.   


    Thank you for sharing your suggestions.

    Albert Tatzreiter supported this idea  · 
  11. 10 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. However, you can still upvote the idea.


    Thank you for sharing your suggestions.

    Albert Tatzreiter supported this idea  · 
  12. 76 votes

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    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 


    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US


    Best,

    Mews Product Team

    Albert Tatzreiter supported this idea  · 
  13. 4 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future. 


    Thank you for sharing your suggestions.

    Albert Tatzreiter supported this idea  · 
  14. 12 votes

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    Hello,

    Thank you for your feedback. It is unlikely that we will be showing the commission fee on the bank statement. For that reason we introduced the split in the Merchant Balance report where you can see the payout amount, by expanding the payout identifier in this report, you will be able to see its breakdown.

    Also, we are currently working towards providing more information in the Merchant balance report export, where reconciliation with your bank’s payouts will be even easier!

    Kind regards,

    Jovana
    Mews Product Team

    Albert Tatzreiter supported this idea  · 
  15. 33 votes

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    Albert Tatzreiter supported this idea  · 
  16. 34 votes

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    Albert Tatzreiter supported this idea  · 
  17. 518 votes

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    Albert Tatzreiter supported this idea  · 
  18. 10 votes

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    Albert Tatzreiter supported this idea  · 
  19. 30 votes

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    Albert Tatzreiter supported this idea  · 
  20. 102 votes

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    Albert Tatzreiter supported this idea  · 
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