Settings and activity
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55 votes
Hey Mewsers, Good News! We started working on your feature request
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Callum Jennings
commented
When a booking is made at a rate which is prepaid, currently if the payment method has insufficient funds available, the booking will still be made even thou no payment is taken. Stop booking from being made, if payment method is declined on rates that are prepaid.
Callum Jennings
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304 votesidea to upvote · 14 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →Callum Jennings
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An error occurred while saving the comment Callum Jennings
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This seems essential in the current climate. please work on this. considering the advice provided to me from your tech support is, when a prepaid rate is booked, and guest has insufficient funds available on their card, the booking will still go through and your suggestion is to make this booking 'Optional' until payment can be taken.
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104 votesidea to upvote · 14 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →Callum Jennings
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298 votesidea to upvote · 23 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →Callum Jennings
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326 votes
Hi Mewsers,
we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.
Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
AnetaCallum Jennings
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104 voteson the roadmap · 1 comment · Mews Marketplace » Channel Manager Integrations · Flag idea as inappropriate… · Admin →Callum Jennings
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3 votesCallum Jennings
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1 vote
Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
Callum Jennings
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373 votes
Thank you for the feedback, your idea has been opened for votes by the Mews community.
Callum Jennings
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746 votesidea to upvote · 42 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →Callum Jennings
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46 votes
Hi Mewsers!
Thank you for your suggestion. We have updated your request to an idea to be upvoted. Please keep voting and adding more great ideas!
Callum Jennings
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59 votesidea to upvote · 0 comments · Mews Operations (PMS) » Housekeeping · Flag idea as inappropriate… · Admin →Callum Jennings
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93 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Callum Jennings
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10 votesidea to upvote · 1 comment · Mews Operations (PMS) » Housekeeping · Flag idea as inappropriate… · Admin →Callum Jennings
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25 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
An error occurred while saving the comment Callum Jennings
commented
This would be an Excellent feature!
Callum Jennings
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18 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Based on this request, we would like up-voters to consider the option to view space features in both the housekeeping app and the Mews mobile app in order to solve for the request.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Callum Jennings
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1 voteCallum Jennings
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48 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Callum Jennings
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3 votesCallum Jennings
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1 voteCallum Jennings
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If a guest books as a prepaid rate, and has insufficient funds on their card, the booking will still go through. please prevent this from happening. or at the VERY least, allow bookings to be changed from Confirmed to Optional until we can contact the guest and arrange an additional payment method or do they can transfer funds to their account.