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  1. 59 votes

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    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

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    Callum Jennings commented  · 

    If a guest books as a prepaid rate, and has insufficient funds on their card, the booking will still go through. please prevent this from happening. or at the VERY least, allow bookings to be changed from Confirmed to Optional until we can contact the guest and arrange an additional payment method or do they can transfer funds to their account.

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    Callum Jennings commented  · 

    When a booking is made at a rate which is prepaid, currently if the payment method has insufficient funds available, the booking will still be made even thou no payment is taken. Stop booking from being made, if payment method is declined on rates that are prepaid.

    Callum Jennings supported this idea  · 
  2. 361 votes

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    Callum Jennings supported this idea  · 
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    Callum Jennings commented  · 

    This seems essential in the current climate. please work on this. considering the advice provided to me from your tech support is, when a prepaid rate is booked, and guest has insufficient funds available on their card, the booking will still go through and your suggestion is to make this booking 'Optional' until payment can be taken.

  3. 124 votes

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    Callum Jennings supported this idea  · 
  4. 343 votes

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    Callum Jennings supported this idea  · 
  5. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Callum Jennings supported this idea  · 
  6. 110 votes

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    Callum Jennings supported this idea  · 
  7. 4 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  8. 1 vote

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    Callum Jennings shared this idea  · 
  9. 493 votes

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    Callum Jennings supported this idea  · 
  10. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Callum Jennings supported this idea  · 
  11. 51 votes

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    Callum Jennings supported this idea  · 
  12. 80 votes

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    Callum Jennings supported this idea  · 
  13. 149 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  14. 25 votes

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    Callum Jennings supported this idea  · 
  15. 93 votes

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    Callum Jennings commented  · 

    This would be an Excellent feature!

    Callum Jennings supported this idea  · 
  16. 44 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Based on this request, we would like up-voters to consider the option to view space features in both the housekeeping app and the Mews mobile app in order to solve for the request.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  17. 17 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings shared this idea  · 
  18. 391 votes

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    Callum Jennings supported this idea  · 
  19. 4 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future. 


    Thank you for sharing your suggestions.

    Callum Jennings shared this idea  · 
  20. 2 votes

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    Hello from the Mews product team.   Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.

    Thank you for sharing your suggestions.

    Callum Jennings shared this idea  · 
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