Settings and activity

  1. 55 votes

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    3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    Callum Jennings commented  · 

    If a guest books as a prepaid rate, and has insufficient funds on their card, the booking will still go through. please prevent this from happening. or at the VERY least, allow bookings to be changed from Confirmed to Optional until we can contact the guest and arrange an additional payment method or do they can transfer funds to their account.

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    Callum Jennings commented  · 

    When a booking is made at a rate which is prepaid, currently if the payment method has insufficient funds available, the booking will still be made even thou no payment is taken. Stop booking from being made, if payment method is declined on rates that are prepaid.

    Callum Jennings supported this idea  · 
  2. 304 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
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    Callum Jennings commented  · 

    This seems essential in the current climate. please work on this. considering the advice provided to me from your tech support is, when a prepaid rate is booked, and guest has insufficient funds available on their card, the booking will still go through and your suggestion is to make this booking 'Optional' until payment can be taken.

  3. 104 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  4. 298 votes

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    idea to upvote  ·  23 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  5. 326 votes

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    41 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Callum Jennings supported this idea  · 
  6. 104 votes

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    Callum Jennings supported this idea  · 
  7. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  8. 1 vote

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    0 comments  ·  Mews Marketplace » Missing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings shared this idea  · 
  9. 373 votes

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    8 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  10. 746 votes

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    idea to upvote  ·  42 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  11. 46 votes

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  12. 59 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  13. 93 votes

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    6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  14. 10 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings supported this idea  · 
  15. 25 votes

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    1 comment  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Callum Jennings commented  · 

    This would be an Excellent feature!

    Callum Jennings supported this idea  · 
  16. 18 votes

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Based on this request, we would like up-voters to consider the option to view space features in both the housekeeping app and the Mews mobile app in order to solve for the request.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  17. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings shared this idea  · 
  18. 48 votes

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    2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Callum Jennings supported this idea  · 
  19. 3 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings shared this idea  · 
  20. 1 vote

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Callum Jennings shared this idea  · 
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