Settings and activity
31 results found
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2 votes
Hello Sjoerd,
Thank you for contacting the Mews Product team.
We currently offer several ways to move reservations including dragging and dropping reservations to another room from the timeline, as well as the ability to move reservations to another space from the status tab of the reservation screen or to a different space category from the properties tab on the reservations screen.
Below you will find a guide that will walk you through each of the options offered. Should you have any additional questions, please contact our support team.
https://intercom.help/mews-systems/en/articles/4339329-how-to-upgrade-and-downgrade-a-reservation
Dorian J. supported this idea · -
2 votes
Hello Mewsers,
Thank you for sharing your feedback with us. We are very happy to inform you that Mews is not more responsive on all mobile devices including iPads!
Should you encounter any sections of Mews that are not responsive please do let us know.
Dorian J. supported this idea · -
5 votes
Hello Mariusz,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Dorian J. supported this idea · -
8 votesDorian J. shared this idea ·
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4 votes
Hi Simone,
Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.
This request has been set as one to be upvoted by the Mews Community.
Dorian J. supported this idea · -
18 votesDorian J. supported this idea ·
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9 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorian J. supported this idea · -
724 votesDorian J. supported this idea ·
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5 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorian J. supported this idea · -
8 votes
Hello,
Thank you for your feedback.
Mews is fully optimized for processing payments under the PSD2 regulation.
We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.
In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.
If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…
Dorian J. supported this idea · -
215 votesDorian J. supported this idea ·
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171 votesDorian J. supported this idea ·
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123 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
Dorian J. supported this idea · -
45 votesDorian J. supported this idea ·
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342 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
Dorian J. supported this idea · -
95 votesDorian J. supported this idea ·
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14 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Dorian J. supported this idea · -
64 votesDorian J. supported this idea ·
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161 votesDorian J. supported this idea ·
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124 votesDorian J. supported this idea ·