Include requests in confirmation emails
Guests often have special requests as they make reservations, however when they receive confirmation emails with a summary of their booking details, these special requests are not included as part of those details. Therefore, adding an additional line to confirmation emails could include any additional notes that apply to those reservations, so the guests know that their requests have been received.
![](https://secure.gravatar.com/avatar/2fa0ee66f628d56871da10a35d49d881?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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José Drenth commented
Yes please
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Isabelle Lamsma commented
Urgent request
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sanne.van.der.molen commented
Urgent request
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Kashif Mahmood commented
Please add asap
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denise.huver commented
Agree! We need this
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info commented
also it would be good to add the paiement status of the client so he knows what is paid and what is open
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Sebastian Kramer commented
die Rezeption sollte direkt darüber informiert werden
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Sebastian Kramer commented
Leider werden die Kommentare nicht in die Buchungsbestätigung von Mews eingefügt, aber in das System schon
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Kathlyn Voss commented
AGREE ! WE NEED THIS
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Filippo Vicentini commented
True, guests often have requests which need to be addressed individually. Right now, if we were to receive a reservation with such an individual request, we could not use the template mail as it does not allow for customization apart from the overall template. Adding an optional text field would be useful.
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Jesse van der Valk commented
AGREE ! WE NEED THIS
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roland.galliker commented
This would be VERY URGENT. In these cases we send the confirmation to our own hotel e-mail address, add requests and send this amended e-mail using forward to final guest. We waste a lot of time.