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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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374 results found

  1. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    21 votes

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  2. Create one report for all Food and Beverages consumed together with the revenue.
    One report should who how much was consumed and how much revenue was generated for all F&B Outlets, one total sum needs to be added.

    1 vote

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  3. show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".

    7 votes

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  4. We are presently loosing a lot of time trying to reconcile invoices issued to payments received, especially when a downpayment has been made via MEWS merchant a few month prior to the arrival of a guest.

    Having a report where you can see 1 booking number and all the payments made for it including the details of the Mews Merchant payment identifier for each payment, would save us a lot of time during the debtors reconciliation process.

    1 vote

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  5. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    5 votes

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  6. Bonjour,
    Serait il possible d'avoir un rapport journalier, détailler des petits déjeuners avec le nom des clients et les nombres de petits déjeuner par personnes et par jours (actuellement le rapport nous donnes la quantité total de petits déjeuner du séjour de chaque clients) et c'est pas pratique car certains client ne prennent pas le petit déjeuner tout le temps
    du coup il faut exporter le rapport sur excel faire des modifs et imprimer pour le matin

    Cordialement
    Alain

    1 vote

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  7. When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.

    For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.

    11 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Check-in Queue. If a guest arrives but the room is not ready, there should be a function that we can check-in to show they are in the building awaiting on the room.

    17 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
    We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.

    My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?

    2 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. would it be possible to extract an excel file directory per day the different rates with their quantity of rooms sold and their accommodation turnover?

    1 vote

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  11. Bonjour, notre ancien PMS nous permettait de voir sur le calendrier d'un seul coup d'oeil quels clients avaient tout réglé par un petit symbole (c'était le symbole euro) à droite de leur nom. Cela est pratique car un jour de départ avec beaucoup de clients, on voit tout de suite à coté du nom du client le symbole, le client rapporte la clef , il est toujours pressé, on voit le marqueur, et on a moins de stress.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. To be able to view cancellations based on their arrival date instead of cancellation date.

    4 votes

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  13. Make reports also available in readable PDF instead of excel with numerous tabs and columns

    24 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    27 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.

    We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.

    The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.

    3 votes

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  16. Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)

    1 vote

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  17. To have a View Center from where it’s possible to download the reports from all entities at once. Right now there’s a Dashboard, but not very useful for Finance Department.

    21 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?

    2 votes

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  19. The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day

    3 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. When a guest cancels a room, all products are removed on the Reservation Report so it is not possible to gauge whether the guest had a product previously. This is problematic if a process needs to be upheld when a product is cancelled (e.g. informing a third party) and it's not clear whether a reservation had the product to begin with.

    2 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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