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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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388 results found

  1. Consider removing "Ledger Activity Report" and replacing it with Accounting Report (Order Items Report) on the Dashboard shortcut.

    5 votes

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  2. Guest in House report: Sorting out the order by Room Number. now it is possible only by using spaces which doesn't put the list in practical order. Would be nice to get the report out ordering by room number so its easier for the breakfast staff to read the report

    5 votes

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  3. The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.

    5 votes

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  4. It would speed up the selection of dates in the filters if one could just type then press tab key. Ideally it would auto populate the current year. Also, some date selections do not adjust the end date based on the selected start date so it takes quite a lot of clicks to, say, get the view of your OCC for next week. Same for changing rates for date ranges etc.

    5 votes

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  5. It is essential for us to track which rooms are performing well in terms of mini/maxi bar sales, as our hotel offers different collections in the mini/maxi bars across various rooms. Therefore, we need a report detailing mini/maxi bar consumption by room number.

    5 votes

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  6. It is recommended to setup daily or even hourly exports of important reports to prepare for possible desasters. Only Enterprise Subscribers may choose and FTP Export Target. All others are limited to email exports. However, this way massive amounts of sensitive customer data is transmitted over possibly insecure connections (unencrypted email / SMTP). That could be a GDPR violation!
    I suggest making secure/encrypted sFTP Exports available for everyone and/or implement a way to guarantee secure email transmission (at least SMTPs with certifcate pinning).
    Also those reports may be a potential risk when at rest (stored in an email account or…

    5 votes

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  7. Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?

    5 votes

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  8. Hello. We need a report that indicates when a guests added nights to their stay.
    Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.

    Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…

    5 votes

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    idea to upvote  ·  Andrew Star responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    5 votes

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  10. The dashboard on the home page should be expanded to select a date. Or expand the function so that you have a monthly overview. Working with the availability report is not sufficient here.

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Possibility to export Underlying data i Mews Analytics in order to make customized reports.

    5 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Payment report: make payment heading bold once in PDF

    5 votes

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  13. Reservation Overview: possibility to export as a report.Currently, you can access the same data by setting up a scheduled export of the Reservation report with e.g. the Arrivals or Departures for that day. But having the possibility to set up a pusher immediately in the Reservation Overview, giving you all tabs in an Excel file would be perfect.

    5 votes

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  14. 5 votes

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  15. 5 votes

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  16. 5 votes

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  17. 5 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. We propose enhancing the Guest Ledger report to retain selected filters and view settings when users navigate within the system.

    Specifically, users should be able to:

    Generate a Guest Ledger report using selected filters

    Navigate to a guest’s or company’s billing

    Close an invoice and then:

    Click “back” and return to the Guest Ledger with the same filters and view preserved

    Currently, the report resets, requiring users to reopen it and re-enter all filters. This improvement will save time, reduce frustration, and create a more efficient workflow — especially for staff handling high volumes of invoices daily.

    4 votes

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  19. Recent on-screen message:

    "Mews Analytics will be retired in early 2026. Explore the new Mews BI and share your feedback to help us get it ready for you."

    Thank you for the information about the planned retirement of Mews Analytics in early 2026 and for the opportunity to explore the new Mews BI and provide feedback.

    For us, it is essential that all currently used Manager Analytics reports are fully mirrored in the BI tool, ideally as curated dashboards. At the moment, however, several key reports are missing, in particular “DAILY”, “Dashboard YoY Comparison”, and “PickUp Analytics – PickUp per…

    4 votes

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  20. For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.

    4 votes

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