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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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402 results found

  1. There should be a report where we can extract the stays that have been shorten or extended in the reservations report

    3 votes

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  2. In the reservations report, I would like to be able to group by Date (not arrival or departure date)
    I would also like to be able to group by multiple factors.
    E.g. Group by both date and by rate code

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Matching the Manager report and Accounting report could be difficult as there is no option for a more granular view of the Manager report. Manager report should be expandable same as the Accounting report - have mode Grouped and Detailed so it can be drilled down to actual charges and bills.

    4 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Possibility of generating a report giving detailed and / or global income for a group, a set of rooms, a company, an agency etc ...

    14 votes

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Every day we have to sort all cars in our garage by numbers, to check if all is booked.
    With the guest report we can sort them but only ordering by room or guest. It would be very helpful to sort them by car registration number.
    By exporting in Excel it is possible, but then you have to look for every room-number in MEWS.
    Thanks

    1 vote

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  6. Be able to pull a report by rate plan, by date, by segment and if you have multiple properties by property.

    2 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. At the moment, when you look at the reservations on the Dashboard, the oldest bookings is displays in the top.

    It would be nice, if the newest bookings was showing at the top instead

    1 vote

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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

  8. When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.

    17 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. I would like to see what my pickup was at a specific reservation creation time not just date. This allows me to see what was on the books yesterday rather than just today.

    2 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. This idea is about extending guest segmentation in Manager Analytics.

    The North American market needs to be able to report not only by country but also by state/province/city.

    This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.

    This takes into consideration the regional differences such as holidays.

    28 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Currently just the number of times a product is booked shows. Adding the revenues would be very helpful in revenue strategies.

    7 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Add some more options on the cancellations report to be able to forecast the expected number of cancellations for a period of time, an event, or similar. Ideas...

    1) report based on consumption date instead of cancellation date : the intention is to analyze how far in advanced from arrival date are we getting cancellations so we can forecast the number of rooms we can overbook.
    2) filter by day of week to find trends based on which days of the week do we receive more cancellations, or which days of the week are most impacted by cancellations (day of…

    5 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. Can we get a total rate production report instead of just individual ones.

    1 vote

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  14. Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.

    Messages / thread

    Number of messages

    Number of threads

    Number of unresolved

    Number of ignored

    Response time (hours)

    Initial response time (hours)

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.

    26 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. The "bookings" section of the Manager analytics is already great. We should however break down the time units and add in months, e.g "Company A" has produced 50 room nights in August 2020 compared to 40 roomnights in July 2020. Custom periods are amazing but breaking it down into months will help the user experience (less clicks) - especially the Sales department.

    15 votes

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  17. It would be very convenient to see in the report information about in what currency and how guests paid for certain products. Let's take breakfast for example:

    • How many breakfasts did the guests pay in cash in euros?
    • How many breakfasts did the guests pay in cash in CZK?
    • How many breakfasts did the guests pay with a credit card in euros?
    • How many breakfasts did the guests pay with a credit card in CZK?

    This will be useful for hotels in countries where multiple currencies are used.

    It seems to me that we can add a certain filter to…

    15 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. Where the hotel or group has a fiscal period that is not a calendar year it would be nice to be able to set to the filter dates to default to the fiscal period.

    2 votes

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  19. Ability to import historical pickup data (booking pace) from their current PMS into Mews analytics. In order to compare YoY pickup

    6 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
    This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.

    11 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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