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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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492 results found

  1. In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.

    Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.

    This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?

    1 vote

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  2. Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.

    We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Problem description:

    When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

    As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

    For example the 403 Forbidden response on /rates/updatePrice can be this:

    {
    "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
    "DebugDetails": null,
    "Details": null
    }

    This message contains no machine readable information about the…

    5 votes

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  4. With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
    Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.

    1 vote

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  5. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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  6. Currently in MEWS you can set a diffusive overbooking strategy, meaning when overbooking in lower room type availability is taken out of higher room types. This to avoid overbooking on house level.

    However this is not forwarded to the channel manager. Meaning that even when MEWS is not bookable anymore, online on the OTA's we still are.

    It would be great if this feature would be pushed (automatically) to the channel manager as well (when MEWS strategy diffusive is chosen).

    17 votes

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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    2 votes

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  8. 1 vote

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  9. A Mews / Mews POS <> SevenRooms integration is increasingly requested by existing Mews clients and prospects alike.

    4 votes

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  10. When using the connector API I would like to get add company id's to get vouchers linked to those companies.

    1 vote

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  11. Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.

    11 votes

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    2 comments  ·  Marketplace  ·  Admin →
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  12. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    22 votes

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  13. Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.

    Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.

    10 votes

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  14. Webhook notification when a Resource Block is deleted. Currently, only creation/update webhook is provided.

    1 vote

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  15. Xorcom is an IP PBX manufacturer and we would like to integrate our PBX with MEWS PMS. I didn't find any mention of the wake-up call management in your API documentation. Do you support the wake-up calls? Also, I'll be happy to get any guidelines document about the PBX integration with MEWS PMS. Thank you, Leonid Fainshtein - CTO Xorcom Ltd
    [email protected]

    1 vote

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  16. It would be great to improve the choice of Gift Voucher integrations. Giftpro is great but the integration is very limited (you can't actually redeem vouchers on MEWS) -
    SmartGift is expensive.
    Could others be added - maybe GiftUp?
    Thank you

    4 votes

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    1 comment  ·  Marketplace  ·  Admin →
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  17. When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)

    2 votes

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  18. 1 vote

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  19. Request for IQPOS (IQware module) POS Integration

    1 vote

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  20. Open API for Starter and Pro Package

    15 votes

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