492 results found
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recognize encrypted emails being sent from Check24
Recognize encrypted emails sent from Check24 so that real customer email addresses are requested
2 votes -
Rate check
Every Night we have to perform a 'Rate Check" to verify the details of the guests who check in in the next days are all correct in our system. This means comparing the Reservation Confirmation (as an Excel sheet) with other sources.
It would be helpful to be able to produce a standardised "Reservation sheet" just for this purpose with only a select number of columns (e.g. arrival date, departure date, products) as this would really speed up our process.
1 vote -
Restrictions de produits
Bonjour!
J'aimerais proposer de pouvoir appliquer des restrictions à des produits. Pour l'instant, il est seulement possible d'en créer pour des tarifs/groupes tarifaires.
Par exemple, nous voulons offrir l'option de réserver l'accès au circuit thermal de notre spa lors des réservations en ligne, toutefois, notre spa est fermé le lundi. De ce fait, nous ne pouvons ajouter cette option aux services supplémentaires puisque nous ne voulons pas que les gens puissent réserver pour cette journée spécifique. Si je mets le produit à 0$ pour les lundis, nous allons avoir des plaintes, donc ce n'est pas une solution pour nous. Ce…
2 votes -
Create a connection with Formitable
To directly integrate a package including a dinner without having to separately make each reservation.
7 votes -
Event temple posting as a package is missing VAT split and amount of persons
Posting from Event Temple to Mews, package. This package needs to be transferred per person "Meeting 10 persons x á 500 DKK - total 5000 DKK.
At this moment we get "Meeting 5000 DKK". The VAT must be specified on a bill in Denmark by the Danish law. (vat room, vat breakfast, vat food and drinks, vat meeting room rent).
The guest can not see how many persons there were to this meeting (do not work with companies)
We can choose posting as an item, but we do not wish the guest to see the package split and this is…3 votes -
Sync restrictions in real time, not at the time of check in
Currently, if you set up a restriction in Mews, it will updated and pushed to your channel manager at the time of your check in, unless you proceed to a manual update. Why ?! If I want to limit sales or close them on a particular date on a specific chanel, I want it effective immediatly... Thanks.
3 votes -
Connection to Zenchef
In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker
11 votes -
Webhook or websocket notification for customer's address change and customer's identity document change
Currently there is no notification about changes to identity documents or changes to addresses of the customers. If you want to make sure that you have up-to-date information about customer's address and identity documents you have to query all customer's addresses and identity documents periodically.
Please create a webhook (or websocket) notification for these changes. As an alternative solution, you could trigger the 'CustomerUpdated' webhook when the address and/or identity document of the customer is updated.
2 votes -
GetAllReservations ChannelNumber
The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?Thanks
4 votes -
Nationalities from 3rd party
Could it be possible to remove automatic nationalities from 3rd party bookings? We are getting example Expedia reservations all the time where US nationality is automatic but the guests are usually from Europe. This is an issue for Finland as we have to report to the government our statistics of guests. Of course we try to remember change it but many times we forget.
10 votes -
Age categories in MEWS
Issue: MEWS supports up to 5 age categories, but only 2 can sync with Siteminder. When using 3+ categories, reservations with children/teens require manual review in MEWS, as it only processes 2 categories correctly. Siteminder sends the data correctly, but MEWS does not fully support it.
Request: Enable MEWS to support more than 2 age categories when integrating with Channel Managers.
4 votes -
Mews Connector as a service
Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.
7 votes -
Show guest portal link on in-room tablets
Guest Portal link to be enabled on in room tablets. The guest should be able to access his booking on the in room tablets.
1 vote -
Google Hotel Search Integration - Critical
Mews Development Team,
It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.
We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…
30 votes -
Reservation query by room number
It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.
4 votes -
Resdiary - Default venue connected to Hotel
When reserving tables in the guest profile in Mews, the restaurant associated with the hotel the user is currently logged into should be automatically displayed.
Alternatively, the selection field should be left empty or include a prompt such as "Please select."
1 vote -
Sicherheitsanforderungen für das Mitarbeiter-Login-System
🔐 Sicherheitsanforderungen für das Mitarbeiter-Login-System
1. Sitzungsdauer individuell einstellen
Anforderung:
Das Hotel soll definieren können, wie lange ein Mitarbeiter nach dem Login angemeldet bleibt, bevor er sich erneut authentifizieren muss.
Technische Lösung:
• Einstellung der Session Timeout-Dauer
• Implementierung einer inaktiven Sitzungszeitbegrenzung: Automatisches Ausloggen bei Inaktivität.
2. Passwortwechsel-Intervall festlegen
Anforderung:
Das System muss erzwingen können, dass Passwörter regelmäßig geändert werden
3. Passwortänderung beim nächsten Login erzwingen
Anforderung:
Nach einem bestimmten Ereignis soll der Benutzer beim nächsten Login zur Passwortänderung gezwungen werden können.2 votes -
Include reservation/getall by Booking ID
Include the possibility to retrieve reservation data based on the booking ID or external locator, so we can get the data of a specific reservation. This is important so we can log in users to different platforms based in their booking ID they have access to and match to the one from their PMS
3 votes -
Secret Box
Secret box is a widely used integrations managing gift vouchers
12 votes -
Connector API: Remove scheduled payment
With this endpoint, an integrator (i.e. Zapier) would be able to remove a scheduled payment for certain reservations.
3 votes
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