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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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484 results found

  1. We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote

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  2. I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote

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  3. It would be great to improve the choice of Gift Voucher integrations. Giftpro is great but the integration is very limited (you can't actually redeem vouchers on MEWS) -
    SmartGift is expensive.
    Could others be added - maybe GiftUp?
    Thank you

    3 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  4. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    19 votes

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  5. Primavera is one of the most used accounting solutions in Portugal. Mews currently does not support this integration

    9 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  6. Our desire is to only ever capture the public rates that are available via the Mews booking engine. However, the Distributor API has no flag to indicate rates that are and aren't mapped to the booking engine and we therefore have no means of filtering out non-public rates.

    2 votes

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  7. We want for Mews to send Company and Travel agency names into Duetto for reporting purposes.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. We have Booking.com directly connected to Mews via the Marketplace.

    It sometimes happens that we get disconnected (mapping error --> price too high because mistyped).

    Right now, you can only set one email address. This email address will receive reservation related issues and integration related issues.
    But these issues target completely different departments in a hotel (front office vs. IT).

    It would be very helpful to be able to set two email addresses:
    1. For all reservation related issues
    2. For all integration related issues (mapping errors, sync stopped, ...)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  9. Spicers will move to a SynXis Voice Agent for their properties and have requested an integration with Mews

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  10. Option to post a link form the original invoice to the PMS, like we have with bizzon.
    So Reception can print or sent the bill from the reception desk.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  11. 2 Way connection for the best western interface (CRM)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  12. Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote

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  13. I work for a backpacker hostel, and we have a rule that each guest may only stay a maximum of 28 days in a 3-month period, calculated by adding the total number of days stayed at the property in the past 3 months from the date of the present check-in (similar to the tourist visa conditions in the Schengen zone). Currently we calculate this manually, but enforcement often is a bit haphazard, and a lot of guests manage to slip through.

    It would be AWESOME if it was possible to have something on the Dashboard of the Guest Profile that…

    1 vote

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  14. 1 vote

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  15. Would be great to have the ability to send mass email marketing campaigns to past guests after their stay.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  16. Incedo Business Pro by Assa Abloy integration via SiS Connect interface

    1 vote

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  17. I'm missing an web-socket event when a customer is updated.
    This is very much needed for updating the corresponding data in our system.

    2 votes

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  18. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  19. Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.

    12 votes

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    2 comments  ·  Marketplace  ·  Admin →
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  20. 1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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