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  1. It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
    As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
    If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
    Started means occupied, anything else means vacant.
    Is there a simpler way to do it?
    Could it be included in the Resource response?

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  2. Allow for integration to Event data in the region (e.g. fair dates, regional holidays)

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.

    All information are returned, except for the Accounting Category that has been assigned to the product.

    This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…

    1 vote

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  5. automatically logout after 10 or 15 min if no activity deteced on the account on.
    will be more secure for everyone to know you can leave for an important meeting and not bother about who will use your account during this time by mistake

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?

    3 votes

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  7. As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".

    When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.

    1 vote

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  8. every time when the configuration is changed a trigger will be sent

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  9. It would be great if we could get the Confirmed Date from a Reservation out of the API. Mews shows this in their own report(s), but it's not available in the Connector API.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  10. Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.

    4 votes

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  11. Hi, I am trying to work Add Order at Demo Environment.
    https://mews-systems.gitbook.io/connector-api/operations/services#add-order

    I am always getting the same response regardless of serviceId and productId at my request.
    Example:

    API URL:https://api.mews-demo.com/api/connector/v1/orders/add
    Method:POST

    Request Body:
    {
    "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
    "AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
    "Client": "Sample Client 1.0.0",
    "CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
    "ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
    "ConsumptionUtc": "2022-01-21T00:00:00Z",
    "ProductOrders": [
    {
    "ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
    "Count": 1
    }
    ],

    }

    Response:

    {
    "Message": "Invalid ServiceId.",
    "Details": null
    }

    Any idea?

    1 vote

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  12. Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:

    • count: how many rooms are blocked for that group block for each day and each roomtype
    • picked: how many rooms are already reserved for that group block for each day and each roomtype
    • [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  13. Add the notes field to the API call Bills/GetAll when added to a bill item.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Add endpoint to create products

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. At the moment we have support for:

    • getting resource blocks
    • adding resource blocks
    • deleting resource blocks

    But we're unable to update resource blocks though it is possible within the Mews application.

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →
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  16. Add the possibility to update the release date when reservation is updated.
    Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI

    6 votes

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  17. This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term. 

  19. When retrieving reservations with the 'Resources' extent the inactive spaces are not included in the response. This means an additional call to resources/getAll to retrieve also the inactive resources.

    Adding the inactive resources to reservations/getAll would circumvent this.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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