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  1. There are some endpoints (for example: the /reservations/search endpoint) that allow us to query certain objects like reservations that were created or modified in a certain time interval. If the time interval causes Mews to fetch too many objects, it will return a 408. This can be less straightforward for the caller as the caller does not know in which time interval most creations/modifications happened and the caller will thus keep calling the endpoint until the time interval is finally small enough for the request to succeed. As you can see, this can/will result in several consecutive failing calls which…

    2 votes

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  2. The current rates/getall API call does not bring up the Rate Description and Rate Segment.

    Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.

    Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…

    16 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. The field Car registration number in the profile are not accessible in the API.

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →
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  4. Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.

    10 votes

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  6. Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.

    One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.

    30 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Integration partners can retrieve the estimated transaction fee via accountingItems/getAll, with CreditCardTransaction extent.

    The "Fee" parameter gives the estimated transaction fee value. (https://mews-systems.gitbook.io/connector-api/operations/finance#credit-card-transaction)

    However, with the recent feature release of transaction fee adjustments for select properties, the updated fees are not returned, and can cause discrepancy between data in Mews PMS and in other systems (e.g. accounting, business intelligence, etc).

    In the exported Payment Report, "Fee total net"/"Fee total" refers to the estimated transaction fee and will be displayed "Fee" parameter in the CreditCardTransaction object. On the other hand, "Adjusted total fee" in the same report refers to…

    2 votes

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    released  ·  0 comments  ·  Connector API  ·  Admin →
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  8. Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.

    There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.

    2 votes

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  9. 16 votes

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  10. When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.

    For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  11. Currently we are unable to adjust the Inquired status to Optional status via the Connector API. So the connection with Thynk is not working, Optional groups in Thynk are not pushed through to Mews under Inquired status.....this causes imbalance between the systems

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Add property "Type" to the request body of the Get all Bills endpoint, allowing to filter on only 'Invoice' for example.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.

    So like:

    2021-06-30: King: 1 OOO
    2021-06-30: Queen: 0 OOO

    Mews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.

    Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…

    4 votes

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    Our API is built on the philosophy of providing raw data only. The API doesn't perform mutations or calculations on that data. The calculations as requested can be done on the side of the API user themselves based on the data we provide.

  15. Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    Hello from the Mews product team.

    Unfortunately, we are unable to document such limitations as we also rely in certain cases on other 3rd party integrations sending us information. Documenting this would naturally create breaking changes as soon as we need to extend the field sizes.

    Thank you for reaching out.

  16. 'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)

    2 votes

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    unlikely  ·  1 comment  ·  Connector API  ·  Admin →
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  17. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    11 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
    This way you can easily fetch for example "give me all items that were changed since yesterday".
    Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)

    9 votes

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    unlikely  ·  2 comments  ·  Connector API  ·  Admin →
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  19. The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.

    4 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  20. There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    3 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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