155 results found
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Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
3 votes -
Pre-Checkin-State
Hi,
in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.
3 votes -
Proforma invoice endpoint from the OPEN API
Some properties needs a proforma invoice to share with the customer before the real one after checkin or check out. Mews has this funtionality only via back offie, but not from the API.
We need ta way/method to generate using Api the following documents:- proforma invoice/bill preview
Thank you in advance.
1 vote -
bills/getAll: add filter by IssuedUtc or TaxedUtc
From an accounting perspective, we need the invoice date, this is either IssuedUtc or TaxedUtc to post the invoice and do all tax stuff. Filtering bills/getAll by this dates is a must to post invoices correctly.
The other part is match the accounting data with Mews data, we will need a Issued/Taxed filter on the Invoices and Bills report in the Finance module. I've voted for another idea that asks for this: https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37312936-additional-filter-options-on-bills-invoices
1 vote -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
4 votes -
Real-Time Restriction Change Notifications
I would like to suggest an enhancement to the Mews Connector API. Currently, the API provides a getAllRestrictions endpoint to retrieve restriction data. However, hotels frequently update their restrictions, and if these changes are not promptly communicated to channel managers, it can result in incorrect availability being displayed, potentially leading to unwanted bookings.
To address this, I propose the implementation of a notification system for restriction changes, similar to the existing notifications for rate changes or reservation changes. By providing real-time updates via webhook or websocket, downstream services can more effectively manage and synchronize restriction changes, ensuring accuracy and timeliness.
0 votes -
Connector API - payments/addExternal: Add "Voucher Redemption" as payment type
Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.
5 votes -
Filter im Marketplace
Es wäre super einen zusätzlichen Filter im Marketplace zu haben, um in den jeweiligen Kategorien noch feiner zu sortieren. Z.b. in 'Gebäudemanagement' nur die Schlüsselsysteme zu finden.
In der Kategorie 'Gebäudemanagement' sind eine Vielzahl mehr Themen und es ist wirklich schwer entsprechende Anwendungen rauszufinden.1 vote -
Planned and Triggered Settlement Rules
In addition to the "Connector API: Settlement Rules" request (see link), it would be really helpful to see the details of all planned and triggered settlement rules per reservation.
So we could more accurately inform the guests how and when their payment will be settled and charge them immediately if an already triggered settlement request has failed.
1 vote -
Identify ghost payments when re-issuing closed invoices
The new "Simple modification and re-issue of issued debit invoices or closed invoices" function means that payments are received from the payment/getall or accountingitem/getall endpoints that should not be considered as payments from an accounting point of view, as they do not generate a cash flow.
However, there is currently no way of identifying them, apart from excluding all payments that are not associated with an accounting category.1 vote -
"Space category key" searchable by "ExternalIdentifier" on Resource(Categories)/getAll?
In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.
Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.
This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?
1 vote -
Merge services/getAvailability or rates/getAll with GetAllRestrictions
With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.1 vote -
3 votes
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Filter vouchers by company ids
When using the connector API I would like to get add company id's to get vouchers linked to those companies.
1 vote -
Connector API: Settlement Rules
There is no means for integrators to inform guests how or when their payment will be settled in MEWS.
It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.
4 votes -
Delete rates
Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).
2 votes -
rate adjustments
Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories
2 votes -
Webhook for merged accounts
There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system
3 votes -
Salutation consistency
As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
Please do not have a difference between profile and API of the Title field.The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.
2 votes -
add accounts/getAll endpoint with possibility to filter by AccountId
The new reservations/getAll endpoint & the new bills/getAll endpoint both use a new AccountId(s) field. This field can contain a customer or a company.
In the case of the reservation AccountIds field, we would possibly need to do two requests per AccountId to fetch the required information.
It would be a lot easier if there was an accounts/getAll endpoint where we could fetch the information with just a single request.
7 votes
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