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  1. Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
    Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"

    5 votes

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  2. When we use the endpoint /api/connector/v1/reservations/price (https://mews-systems.gitbook.io/connector-api/operations/reservations#price-reservations) the output does not contains the full details but only the taxes.

    It would be nice to be able to retrieve the details of which rules/products have been applied and the amount associated, directly in the output.

    For example, if a hotel apply resort fees using the rule system, retrieving only taxes and total amont is not enough to display the full details of the calculation. Currently to display it we need to fetch all rules and manually check if rule should be applied or not. And do a "revert engineering"…

    2 votes

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  3. It would be great to have a API call that allows, changing of status of a tasks or at least to close a task.
    when using tasks for automations having a status that could be change in the API would make the process much more reliable.

    3 votes

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  4. We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote

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  5. I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote

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  6. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    19 votes

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  7. Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote

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  8. I'm missing an web-socket event when a customer is updated.
    This is very much needed for updating the corresponding data in our system.

    2 votes

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  9. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  10. We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

    3 votes

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  11. Federation between Mews and Office365 or any SAML / OIDC compatible service would be very helpfull. In that way it is possible to control user authentication better.

    1 vote

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  12. Currently, an integration partner that uses group block data (such as Revenue Management Systems, Event Management Systems, Central Reservation Systems, etc.) needs to poll "availabilityBlocks/getAll" at a scheduled interval and are not able to sync availability blocks in real time.
    In order such integration partners to follow the best practices (https://mews-systems.gitbook.io/connector-api/guidelines/best-practices), they need the general webhooks expanded with new availability block-based events notifying the partners when:
    - an availability block has been created
    - an availability block has been updated
    - an availability block has been deleted
    - an availability block's service availability has changed

    9 votes

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  13. Hi, we are having some problems generating a Dotnet (6) client from the Connector API specification in Visual Studio 17.4.0 on Windows 10.

    The root cause seem to be that languages like C# (.NET), Java, and go, do not support "discriminated unions".

    Steps to reproduce:

    1. Create a new Dotnet (6) project in Visual Studio
    2. Open “Connected Services”
    3. Add the Connector Open API specification
    4. Build the project
    1 vote

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  14. This negates the need to poll for updates to determine if a guest has paid.

    3 votes

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  15. For the analysis and planning, it is important to know which travel purpose the block can be arranged. Is it a leisure group or a business group? For this it would be important to arrange the block to a segment. This segment must be able to be transferred to e.g. Fairmas.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Currently, block reservations are not transferred to other systems. Systems such as Fairmas or RMS cannot see the blocks until a list of names is entered and the actual reservation number for each single reservation is generated by MEWS. This distorts P/U and open pricing. The problem could be solved by also giving a block a reservation number.

    7 votes

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  17. Hi,

    It would be great if Mews provide createdby/updatedby or some boolean identifiers to identify the source of action.

    Usecase : Customer creation/update : External API consumers sends customer (loyalty members) profile updates to mews via API calls, Mews in turn sends Webhook events whenever customer updates happens via API calls or Manual updates. As we seek to maintain the synchronisation of customer profiles in both Mews and CRM system, the update events goes to infinite loop if we don't stop using an identifier. for example, Customer profile is updated in CRM then CRM triggers an updated event, this results…

    1 vote

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  18. Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.

    Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.

    10 votes

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  19. Open API for Starter and Pro Package

    9 votes

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  20. A meeting room can only be booked once during a day period. This is a problem since meeting rooms e.g. can be booked from 09:00 till 12:00 and again from 13:00 till 17:00. This basic case is not possible.

    Is there any change planned which would allow us to book rooms based on the actual reservation time and not only once per period?

    1 vote

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