290 results found
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Select all rooms when using House Use
When creating a House Use reservation it would be nice if you can select multiple rooms at the same time.
41 votes -
Group splitting
Please make it possible to split group reservations.
41 votes -
Add already created reservation to an availability block
If a reservation is made outside of the Availability Block for there to be a way to add it into the picked up reservations after the fact.
40 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Search and delete messages
Posibility to search the client messages and also delete them
40 votesReview of Mews Search starting and in exploration phase
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Delete messages and conversations
Messages and conversations between guests and employees can be deleted.
40 votesHi Mewsers,
Thank you for your votes and suggestions. We have moved this request as an idea to upvote, remember you can share a link to this request to encourage your colleagues and fellow hoteliers to upvote.
Kind regards,
Aldair Borges
Mews Product Team -
Mark partially completed Online Check-Ins
Guests often abort the Online CI at the credit card entry field, but complete the guest registration process. A completed guest registration should somehow be marked in MEWS as it saves time for the receptionist and creates a better guest experience.
Possible solutions:
Header text: must be checked in - Completed guest registration - Checked in Online
Icon somewhere in the reservations of the arrival field
When printing out guest registration cards, replace those of the guests that already completed the form with the actual completed PDF. (prefered solution)39 votes -
Connect reservations without merging into group
If the channel manager has made reservations (and therefore it's not possible for the rest of us to merge groups), or if we have several bookings from different backgrounds and do not wish to mix their billings, it would be great to connect the reservations somehow. In stead of group, call it "related" or similar.
39 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Messaging function upgrade
I love the new feature that the guest can contact us via chat. However, it's not very easy that the guestchat and the intern chat is on the same page. also it is not possible to delete a person in the group (for example when they left, or acidentaly add the wrong person) also a delete button for a chat would be great (intern). does the guest chat also be saved in their
39 votesHi Mewsers,
Thank you for your feedback and votes. We have completed splitting the messaging threads function, you will now be able to view internal external threads separately. We will be continuously to adding improvements to messaging as per your suggestions.
Please keep voting and providing us with your feedback.
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Display number of nights in the reservation view
Can we please get a simple number of nights count when viewing/managing a reservation? As simple as placing it next to the "nights" section would be immensely helpful when working with guests, particularly guests who have more lengthy stays. Currently, the only option Mews offers is to manually count or do math, which takes up uneccessary time while interacting with guests, and gets frustrating for such a simple and essential part of that interaction.
38 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. You can now see the number of nights in the reservation Summary tab of the reservation module.
Thank you again for sharing your idea!
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Breakdown address Reservation report export
Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.
My use case is as follows:
I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)
38 votes -
Improvements to the reservation report
Reservation Report should include a specific column for products a specific column for the accommodation, not only a single column for the total cost.
38 votesReview of Mews Search starting and in exploration phase
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Link tasks to arrival / departure date
Task linked to arrival / departure date - ensure you are able to link a task to a specific event in the reservation like the departure date; meaning that if the departure date changes, so thus the task. Ideally, you should also be able to set a plus or minus days for this link (i.e. check one day prior to departure if guest has returned the DVD player)
37 votesHello from the Mews product team,
Thank you for your suggestion, we have updated the title of your request to " Link tasks to arrival / departure date" so that it is easy to understand and search for other members of the Mews community. Your request has also been updated as one to be upvoted by the Mews Community.
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Payment status must be visible on reservations via Timeline
For every reservation that is on timeline, it would be nice if there was some form of a payment status descriptor so that our front desk staff can visually recognize which reservations have fully paid and which haven’t.
For example:
A fully paid reservation could have a “green” dot
An unpaid booking could have a “red” dot
A failed transaction could have a “black “ dotAt this moment we have to manually enter the reservation and go to the payments tab to check if the reservation is fully paid or not. This takes time for each booking and is…
36 votes -
colours for event calendar
I would be really handy to have all day in different colour, where is added some event and not just black dot on the top.
36 votes -
35 votes
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Update departure date on selection
In the date filters, latest date remains in the past after earliest date has been set in the future.
To prevent additional manual work:
MEWS should automatically change the calendar date to a date later than the check-in date selected. For example, check in date 1/1/2021, check out date should default to 2/1/2021 (and not remain to todays date).34 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make several tasks (add a new after already creating one)
Right now: After making one task, you have to go back to "tasks" to find the "Add new task"-button if you need to make a second task.
The idea: Create an "Add new task"-button at the same page as you just created your lastest task.33 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Make basic reservations report fit PDF format without cutting off notes
Reservations basic report (guest name, notes, arrival date) is cut off when viewed and printed to PDF (for example to report daily to all departments avoiding every manager having to pull the same report in the morning). Long exported version is too detailed, so what is needed is the VIEWED version ensuring it fits on PDF to be able to share via email.
33 votes -
Size Hotel Logo
The reserved space for a hotel logo is very narrow. A wide and narrow hotel logo is therefore very small and unattractive. To avoid the need to adapt the hotel logo (corporate identity), I wish that the design of the header on the guest invoices is much more flexible and that it is possible to display a wide logo in a suitable way.
32 votes -
voucher code analysis
We currently can only filter for used vouchers and are not able to filter for used voucher codes.
This forces us to create multiple vouchers in case we want to analyse certain cooperations.
If would be much more useful, if we could also filter the reservations report by "voucher codes" --> this would enable us to use e.g. one PROMO Code marketing voucher and give if various voucher codes.32 votes
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