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Reservation management

Reservation management

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  1. Fast forward to overbooked reservation in timeline

    it would be a nice feature, if we had the function to klick on the red bar (when overbooked in a category) in the timeline to fast forward directly to the (next) overbooked reservation.

    Currently we have to do it like that:
    To quickly find an overbooked category, follow these steps:
    1. Go to the Reservation report from the dashboard or Main Menu > Reservations > Reservation Report.
    2. Use the following filters: Mode: Detailed, Filter: Arrival, Start: Today’s Date, End: As far into the future as you wish to go, Status: Confirmed,…

    17 votes

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    0 comments  ·  Timeline  ·  Admin →
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  2. Add an extra column to the timeline to add certain importnat and rate / occupancy related events such as conventions, sport, concert, in-house. Column should be right under the dates.

    18 votes

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  3. The timeline view is an incredible helpful one and when looking for free spaces in the timeline it would be great if you could just start the creation of a new reservation directly from there.

    Here is my suggestion: Right click on a free space in the timeline to start a daterange selection. With pending daterange selection right click to cancel the daterange selection left to complete. If with a active daterange selection you click anywhere invalid the selection is cancelled to.

    When a daterange is completed you jumo into the create reservation view and skip step 1 (daterange is…

    5 votes

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    0 comments  ·  Timeline  ·  Admin →
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  4. Currently it is not clear that an availability block is made, on the schedule board. It looks like there is availability, but it actually has an availability block on it.
    So this is not visible on the planning board, and my colluages can not see that i made an availability block for this period en they can not make reservations.

    5 votes

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    1 comment  ·  Timeline  ·  Admin →
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  5. We need to display our timeline with the double-full rooms at the bottom, in order to make the timeline clearer for our staff. However, this causes the double-full to be considered an "Upgrade" from a double-queen, which means I cannot move guests from a double-full room to a double-queen. I would like to request a separate "display order" and "upgrade order" variable in the system. Or, at the very least, allow me to move people to any category, and display whether the system considers it an "upgrade" or a "downgrade"

    1 vote

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    0 comments  ·  Timeline  ·  Admin →
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  6. Currently when a locked booking has it's properties changed the booking will automatically unlock. There is no notification of this and it can be missed by the user making the change. If left unlocked there is a high chance it is accidentally moved on the timeline causing issues dependant on the reason it was initially locked (Guest has requested a specific room etc)

    1 vote

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  7. When closed to stay restrictions are in place it would be very helpful to show them on the timeline.

    Our previuos PMS software (Slope) used to display them using locks.
    Please check this screenshot:
    https://drive.google.com/file/d/1R2AD6kZAoJCXaR_vdAGEG2beG5eri2XE/view?usp=sharing

    Thanks for your consideration!

    2 votes

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