Automatic bill closure, bill sending
If we can have balanced bills closed automatically. We also want the system to be able to email the bill aswell. With the possibility to exclude certain rate codes and/or travel agents such as expedia where the guest should not have the bill. And if there as way to manually add an email adress to where the bill should be sent upon closure. We have a lot of vcc from conferma connect (for reoccuring guests) with a unique email adress for each reservation so instead of having to manually make a note and charge the vcc it would be great if it could be automated.
Anna Ahlén
shared this idea
-
Danielle Wallander
commented
Hi Nikolas, Expedia Collect is already using billing automation, the request is for invoices to be sent automatically BUT to be able to exclude the rate codes you dont want bills to be sent automatically as there is always exceptions. With travel agencies it doesn't work as it is different depending on which guest they book in, sometimes it is a virtual card, sometimes it is voucher, sometimes the guest pay upon arrival, because of this automation is not working and manual work of moving the bill is necessary unless Mews can read notes. That would be the absolute best things to minimise manual work. I know Speeron can do this so would be great for Mews to be able to do this. Kind Regards Danielle
-
Nikolas Hall - N. HALL Consulting
commented
Anna - you should explore billing automation to separate your bills - such that Expedia Collect does not remain on the guest folio, but is moved to the Expedia account. You can do the same with the travel agencies that use Conferma connect