Settings and activity
20 results found
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3 votes
Nikolas Hall - N. HALL Consulting
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128 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Nikolas Hall - N. HALL Consulting
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4 votes
An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
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2 votesNikolas Hall - N. HALL Consulting
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In today’s digital era, isn’t it time we broaden the ways we engage and communicate with our guests?
5 votesNikolas Hall - N. HALL Consulting
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8 votes
An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
commented
While I’ve successfully applied restrictions to an hourly booking service, these limitations only appear within the booking engine for the specific service itself.
When the service is included as a promotion, the booking engine still displays all time slots. If a guest selects a restricted time slot, they receive a “not available” message along with alternative suggestions. Ideally, only the available time slots should be visible from the outset to avoid confusion and streamline the booking experience.
Nikolas Hall - N. HALL Consulting
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12 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Nikolas Hall - N. HALL Consulting
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An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
commented
That's a great idea. It would also be highly valuable to have the flexibility to define which bookable services are shown on which booking engines.
For example, a booking engine targeted at social media audiences might include certain lifestyle or leisure-focused add-ons, while a version tailored to a corporate client would likely prioritise more practical or business-related services. Customising bookable services by sales channel would allow for a far more relevant and effective guest experience. -
8 votesNikolas Hall - N. HALL Consulting
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236 votesNikolas Hall - N. HALL Consulting
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122 votesNikolas Hall - N. HALL Consulting
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7 votesNikolas Hall - N. HALL Consulting
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An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
commented
Currently there seems to be no limit for the number of children you can search for... seems like a bug.
The amount of children should be limited to the maximum room capacity of a search result for the number of adults.
So if 5 adults can be accommodated in 3 rooms and these 3 rooms can in addition accommodate 6 children, this should be the cap (max).
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3 votesNikolas Hall - N. HALL Consulting
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3 votesNikolas Hall - N. HALL Consulting
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76 votesNikolas Hall - N. HALL Consulting
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56 votes
An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
commented
Mews’ automated templates are indeed a valuable tool for properties, as they allow for streamlined communication that aligns with the aesthetic and visual content strategy of the brand. While Mews currently predefines the sending times, it would enhance operational flexibility if properties could adjust these timings to better fit their unique schedules and operational standards.
Customizable sending times could ensure that guest communications are perfectly timed, whether to improve check-in flow, maximize guest engagement during their stay, or optimize follow-up interactions. This adjustment could also help properties maintain consistent branding and offer a seamless experience that fits into their own planning rhythm.
Nikolas Hall - N. HALL Consulting
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2 votesNikolas Hall - N. HALL Consulting
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3 votesNikolas Hall - N. HALL Consulting
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12 votesNikolas Hall - N. HALL Consulting
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20 votes
Greetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Nikolas Hall - N. HALL Consulting
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753 votesNikolas Hall - N. HALL Consulting
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It was also helpful to be able to hover over the rate name in a reservation to view the rate description. As an added enhancement, it would be valuable if notes linked to a company or travel agent profile could be accessed in the same way - simply by hovering over the respective name within the reservation.