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Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

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218 results found

  1. Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.

    2 votes

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  2. Billing in Mews only enables properties to split items between multiple guests but it doesn't allow properties to split 1 item beteen multiple guests.

    If 2 guests want to split the cost of e.g. 1 night, Mews doesn't support issuing 2 invoices to both guests for this night.

    Improve splitting items so that each guest can receive a an invoice if they want to split e.g. 1 night between multiple guests.

    21 votes

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    1 comment  ·  Other  ·  Admin →
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  3. On the Mews Payments Balance report - it would be very useful to have the information of the reservation and person who made the payment.

    Right now there is no way to see which payment is from which person / reservation.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Both for the guests/booker when they are booking by Mews booking engine, or for staff at the booking process, or later by request from guests:

    Giving the possibility to mark somewhere when you do the booking, that when the bill is closed at check-out time, the guest should receive the receipt by email automatically. This mark would then trigger this action and fwd the receipt either to the guest or the booker, again pending on the mark made when the reservation was done.

    This to avoid the manually work to make a task that you should send the receipt at…

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Please add Twint to MEWS Terminals.

    It ist the biggest Payment accquirer after Mastercard and Visa.

    3 votes

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  6. Die Darstellung der Rechnung sollte individuell anpassbar sein, so dass man eigene Textfelder und Designs erstellen kann.

    3 votes

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  7. Obtain payment files from PSP to allocate payments

    Why:
    We need the payment details files from the PSP to load into this middleware in order for it to allocate the payments from exact and indicate the commissions deducted by PSP.

    https://stripe.com/docs/api

    1 vote

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  8. We receive a lot of requests to send an UBL format invoice next to the PDF invoice we can already send.

    Preferred to have the option to add an UBL format invoice or to have it automatically added.

    A lot of companies demand these type of invoicing to make sure no errors are made in the payments or accounting department.

    4 votes

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  9. Dans les groupes tarifaires vous permettez au client de ne régler qu'une partie du montant de la réservation à la commande. Par exemple 40%.

    Il faudrait automatiser le réglement du solde des 60% restant par exemple en fonction de la politique d'annulation choisie.

    Ainsi si 100% de la somme est dûe 1 mois avant le début du séjour, il faudrait soit que Mews prélève automatiquement les 60% restant 1 mois avant le début du séjour sur la carte laissée par le client, soit quand ce n'est pas possible qu'une demande de paiement soit automatiquement créée et envoyée au client pour…

    2 votes

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  10. 5 votes

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  11. For the longstay segment recurring payments are required.

    6 votes

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  12. In Belgium there is a culture to pay with Maestro or your bank app (scanning QR code). Mollie allows businesses to offer the clients these payment options.

    As a lot of people don't have Visa, Mastercard or Amex in our country. These maestro or QR code payments are the only alternative.

    OTA's are offering these payment options. We are thus missing out on a lot of direct bookings as they just can't pay.

    If the integration is not possible, mews should at least have this included (at least maestro payment) in the merchant.

    3 votes

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  13. Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?

    At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.

    21 votes

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    2 comments  ·  Other  ·  Admin →
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  14. 80% of all Danish people have a Dankort Debit card, however only 20% if Danes own a credit card. By having Mews process Dankort debit cards, three times more payments can go through Mews instead of relying on a 3rd party payment processor.

    1 vote

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  15. give hotels ability to add a surcharge automatically to creditcard transations

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Send the invoice automatically after the guest has checked out. Now you have to do it manually.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Clean and refresh the payment drop-down on the billing screen.

    • Split up Merchant & Terminal
    • Rename Merchant to MewsPay
    • Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)

    Also change the name in the Accounting configuration.

    • Terminal Payment to Manual Card Payments
    • Gateway Payment to MewsPay
    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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