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Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Payouts: Contribute ideas about making payouts smooth and easy to understand.
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

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241 results found

  1. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Swish is the leading payment method in Sweden used by 80% of the addressable population in both peer-peer payments but also widely used offline in B2C and as digital payment method (offered through partners such as Klarna or Adyen). Swedish hotels that have a large local customer base or for example sell a lot of gift cards would assume Swish is enabled also for Mews Payments.

    2 votes

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  3. Mews Payments is available in Japan however terminals are not yet.

    3 votes

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  4. It would be nice if you could export the payout report or create an export schedule.
    Gladly exported as PDF but also as Excel.

    6 votes

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    1 comment  ·  Payouts  ·  Admin →
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  5. Union Pay is a large Payment Provider in China: https://m.unionpayintl.com/en/

    1 vote

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  6. Payment requests can be used for custom booking engine to integrate Mews Payments and offer on session payments. The payment request can be created through the API, the ID returned can then be used to embed the webpage into the custom booking engine. It's not great for the guest journey that when the payment request is created, an email is send to the customer as the payment request webpage is also offered on session. An optional parameter for the email send would be solve this problem.

    4 votes

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    0 comments  ·  Automations  ·  Admin →
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  7. Property requires the ability to take tips on the card terminal (similar to a restaurant operation) without setting up a product in the PMS. Ideal scenario: Be presented with amount to be charged on the terminal - then enter the "total amount" to be charged, incl tips, to finalise the payment

    11 votes

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  8. I suggest that it be visually indicated on the payment tab of a profile, if the pre-authorization or payment by card has been accepted by 3d secure.

    For avoid to ask each customer who has prepaid for their credit card to check if they are entitled to use this card and avoid fraud.

    14 votes

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  9. the scheduled payment overview on the payment tab is great, but it would be fantastic if we could amend the timing of those scheduled payments.
    for example when you know that hotelbeds pays 30 days after departure, you can amend the payment scheduled for the day of arrival.

    2 votes

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  10. To avoid or at least limit the number of chargebacks, since at the moment the system is not checking the validity of the card used for the reservation, it would be convenient to have the possibility to automate the Payment Request and to be able to configure its sending according to the type of rate (for example, for the NR, sending as soon as we receive the reservation). It would be a more secure method for the payment of the reservation than the automatic payment through Mews, since the client himself carries out the transaction.
    Or, on another hand, please…

    11 votes

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  11. Barclaycard are one of the largest payment providers in the UK. Can you advise when you will have an integration with them please?

    1 vote

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  12. Have the option to send a link to the payment portal without amount, so the guest can enter their credit card securely. This is especially important for reservations via phone or email.

    41 votes

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  13. Hey, it should be possible to pay with Amazon Pay during the guest journey. Lots of customers are using Amazon Pay and it would be beneficial to customers & hotels.

    2 votes

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  14. BankAxept is the Norwegian local card payment scheme and is the most widely accepted card for point of sale payments.

    The majority of BankAxept cards are co-branded. From these co-branded cards, almost all cards are co-branded with Visa and some with Mastercard.

    4 votes

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  15. We have many guests staying with us for months. Mews only keeps authorization for incidental charges for up to 28 days. We'd like to be able to set it up for longer than that.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. It would be great for mews to allow properties to create more external payment methods that we can name what they are e.g. we take a number of different vouchers and we'd like to be able to create external payments that match the name of the voucher names. This would reduce errors with staff.

    6 votes

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  17. 3 votes

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  18. It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.

    For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  19. If to be charged on a virtual credit card (for example Expedia) this however should be possible of course, but not on a physical credit card of the guest.

    2 votes

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  20. Many guests book by telephone, therefore don't receive the email requesting their card details - or they ignore it, as do others who book online.
    Please can we have a link to request card details to be added, as there is for preauthorisation and payment requests?

    5 votes

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    0 comments  ·  Other  ·  Admin →
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