196 results found
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can't seem to be saving invoices as PDF anymore - could you please check?
have restarted the computer but all of us here have the same issue
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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contact less payment
We need to have a new payment method : contact less payment
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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No show do not post room charges automatically
For the no show bookings, We would like list them as no show bookings at 06:00 the day after the original arrival date and DO NOT automatically charge anything on the guest bills. As the no show charges has no VAT, but room charges always posted with VAT. In settings of the stay service, I already disabled enable automatic no-show cancellation.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Turn off automatic settlement for manual bookings
Currently when adding a booking manually with credit card details, an 'automatic settlement failure' email is sent to guests despite card details being taken over the phone and the option to process payment manually in Commander. When creating manual bookings, we need to be able to turn off automatic settlement and take payment there and then.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Surcharge on terminal in Australia and NZ
On the Mews Terminal, Allow a hotel to surcharge the customer's card.
3 votes -
Customize Payout Options
Can it be possible for properties to customize their payout options with Ayden Marketpay? There are instances where due to daily payouts we are unable to provide a refund to a guest and need to use our other payment gateway provider.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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terminal to accept cards from restaurant
COMPATIBILITE AVEC LES CARTES TICKETS RESTAURANT.
Allow Vaucher credit card with a fixed top-up amount offered by companies to employees for lunch expenses (Sodexo, Edenred and Monizze).
5 votesHi everyone, I’d like to know how many of you can give me feedback about the above? What type of cards are those, what can be the use-case? Happy to chat with someone!
Moving the idea to be upvoted!
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SOFORT Payment method
SOFORT is a common payment method that arranges the transaction between you and your customer. Very popular in Germany, but also in other countries across Europe. Let us know if you're interested in having this payment method directly integrated into Mews Payments.
34 votesHello everyone!
We would like to hear your feedback on this payment method. Would you like to see it being integrated into Mews Booking Engine or Guest portal? Upvote!
Best,
Mews Payments team -
ClearPay & Klarna pay options for guests
Allow guests to spread payments using ClearPay & Klarna when making bookings via the distributor.
Millions of people in the UK alone use ClearPay & Klarna to spread payments over a number of months.
It would make Mews seem on-trend with consumer trends.
34 votesHello team,
Thank you for your idea!
Moving the idea to be upvoted by others, who’s else interested in Klarna & ClearPay? :)
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Ask for consent in payment request to use CC details for future payments
When sending one payment request we would like to ask consent of the guest to take another payment from the same card.
This occurs for example when having reservations with multiple settlement rules.
First payment link for 25% and the rest 75% a day before arrival.9 votes -
Bitcoin & Other Cryptocurrencies
Accept Bitcoin or other cryptocurrencies as payments.
There are some key benefits of Bitcoin, such as a lower cost merchant fee and an inability for guests to execute fraudulent chargebacks as outlined by QuickBooks:
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Bank Account change
Currently, if hotels have to change Bank Accounts for their payouts, they need to go through a lengthy process with Support to get this done. If the option is available in Mews directly, we could do it with one click. Of course only finance or admins should have this permission.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Insert a QR code in footer of bill
At present in footer of all our bills we thank the guest and have also inserted bank account details for payment. This is used to be able to send invoices to companies and not have to write separately in e-mail. They can do copy and paste in their banking programs.
Starting 2021, more and more the new European QR code with all payment information will be used. Is it possible to
1. have an automated QR code be generated with all necessary information
2. have this QR code printed on invoice in footer
Thank you2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show the Merchant commission fee in bank payment
It will be easier when the (Stripe) Merchant commision will be shown in the bank transaction/ payout. At this moment you need to check the fee in Mews (seperately for each property) when you proces a bank statement in the financial accounting systems.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Deposits on manual payment types
When Mews automatically takes payment from credit card it will at the same time create debet and credit deposit transactions. Credit card payment will be closed with other transaction and other one stays open on the reservation with all the booked items. Would this be possible with all the manual payment types also? We need this feature for our book keeping to keep on track where the money comes from. And if these payments are not on closed bill it the will not be shown on the payment report as our accounting needs.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add receipt data on invoices (Mews Terminal)
For Mews terminal it would be nice to have the customer receipt data for successful payment printed on customer invoice.
This could be useful as we would not have to staple the terminal statement to the bill anymore.3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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deleting bills/payments for easy correction
It would be nice to be able to correct a wrong input of payment by just being able to modify or delete it.
Perhaps with a time limit of 24 hours or less.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Credit Limits
Option to enter amount that we want to assign as the credit limit for the payment method. And then have the option to report all guests whose current balance is greater than the credit limit assigned to the payment method.
Would be great to receive an automated email from Mews when credit limit has been reached.
16 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Send a payment confitmation with external payments
We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Link a payment to a reservation with external payments
When a booking is made we would like to link it to the reservation the guest made the payment for. Now if a guest makes more bookings we can not see which bookings are paid yet. we can only see what the total amount is
29 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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