298 results found
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Transfer country code
The country code should no longer be transmitted via Channel Manager. This transmits the country of the IP address and can no longer be deleted from the profile. As a result, we have many empty addresses in the guest profiles.
3 votes -
Add Travel Agency in Reservation
During the reservation process, add the ability to add a new "Travel agency" as you can add in a new company
6 votes -
Restrict the creation of Company profiles
Restrict the creation of Company profiles - restrict user access so not everyone can create company profiles and assign revenue.
2 votes -
Filter arrivals/departures on company/rateplan
Add a filter to list arrivals/departures by rateplan or company.
19 votes -
Sync Mews notes to Enso
Please sync Mews notes to Enso without changing the reservation details. It seems redundant to change the reservation details every time I need the notes updated on a different platform. Thank you!
1 vote -
Create travel agency contract and company profile at once
If you want to make a new reservation for a new travel agent, you first have to create a company profile and then the travel agent contract so you can add the TA to the reservation. For travel agents who only make 1 reservation, this is a big hassle.
It would be easier if you could do this in 1 go and thus make the TA contract and company profile in 1 flow (while making the reservation itself).
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create a new company with mother company name
Why is it not possibile to add a new company to a mother company while creating it? Actually we have to create a new company and afterwards open the company profile again to add a mother company. We need to add the mother company for the statistcs.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mews should sell usb cameras
If mews could sell USB camera modules that could be placed next to kiosks/computers for easier Document "Scanning".
If all documents are the same brightness, distance from the lens it could speed up the scanning procedure.2 votes -
Add title to the registration card
We would like to have the guest title appear on the registration card.
Since we show our guests the data on the registration card upon check-in, some guests have shown complaints that there is no title they have input upon reservation.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Import TA contracts
TA contracts are connected to bookable services i.e. they are not shared like companies are. Some properties want to import TA contracts from one bookable service to another, they might work with the same partners in different areas (resort/apartments). Maybe it would be beneficial to allow properties to download and then import this information (maybe CSV format) from one bookable service to another?
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Apply returning guest classification only for consumed bookings
This may be a bug; however, mews applies the returning guest classifaction also in case a guest cancels his booking and then makes a new one. The returning guest classification should only be applied in case of a consumed (checked-in and out) reservation.
11 votes -
Phonetic Pronunciation
give guests the option to add their name Phonetically
2 votes -
allow photos in mews messages and in app messages
as simple as it says.
When commincating interally with staff through the mews app it would be nice to attach photos7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create task when credit card on file is expired for an upcoming reservation
If reservations are made far in advance it may occure that a guests credit card won't be valid anymore when the payment is due. Therefore, a task should be created when a card is expired, so we can contact the guests and ask them to update their card details. In an ideal world, an email template could be created so this can be automated.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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assigning travel agent to different service reservations
hiya, I am trying to assign an existing travel agent to two bookings for a different service (cots). although i can assign the agent to the unit reservations, it will not allow me to assign them to the two other bookings.
any idea how we can change this?
thanks
Simone2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Profiles
Corporate and Guests' Profiles should be shared among All the properties of a Hotel Group.
1 vote -
Email on registration form
At the moment guests can skip the email line on tablet App. Having this line mandatory would improve our efficiency. Thank you.
4 votes -
Add a hyperlink to the booking notes, or the guest’s profile
Add a hyperlink to the booking notes, or the guest’s profile
2 votes -
Group check-in contact details for each room/person
Would be very nice if there is a group checking in online, that they can fill in a phone number and emailadres for every room.
So when working with a digital key, every guest/room receives the correct key.
Also would be perfect to split bills.4 votes -
Multiple emails per guest
It would be great to have the option of having multiple emails with the account. Some people would like different charges invoiced to different emails (i.e. business card is only paying the room therefore that invoice goes to that email, and a personal email for all other expenses).
Also another reason is husband and wife might want the invoice sent directly to there email
96 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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