Navigator 2.0 Messaging
The messaging feature helps connect guests directly to the staff currently available at your property. Additional features to this messaging system could help improve communications by integrating platforms and making it easier than ever for your guests to access and use.
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Jo HowardSmith commented
To be able to look back at messages from the guest would help a immensely, especially when guests says that they have had a chat conversation, but you have no information on it.
Thanks
Jo -
P C commented
Add iMessage for Business Chat to the messaging service.
Business Chat is a powerful new way for organizations to connect with customers directly from within Messages. Using Business Chat, your customers can get answers to questions, resolve issues and complete transactions on their iPhone, iPad, Mac and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Search and Siri.
More information about Business Chat: https://register.apple.com/business-chat