Preview of mail templates
Mail templates are currently editable and customizable using HTML within Commander. Although this allows for quite a lot of customization options, it is restricted to those who are more familiar with using HTML. Introducing a preview button or test email functionality could help properties greatly, as they could then see exactly what the final product will look like while they finalize their email formatting.
It's also important for being able to track the correspondence which was sent out to guests.
Email preview released on 14.12.2021
Definitely needed, it's a current challenge having to make live test reservations to be able to see if the email templates are sending out correctly. It has caused some issues historically
Stellio Etienne commented
Yes this is very important!
Dear support team
We think it would be a great feature to have a preview for the mail templates. To know how the mail will look like, before activating it.
Would be good to see all the correspondence sent to guests from mews as back up, especially confirmations, so that if we have a charge back, or query from a guest, we have proof of what has been confirmed and all the policies etc
Luigi Orsini commented
It would be nice to be able to have a button to be able to preview each mail type, on the mail templates set-up page.
Charlie Delamare commented
A great idea, currently the only way to test an email is to create a reservation or use a real reservation and send it to your email. I don't believe you can test this in the demo site either so there's no way to really see if it works until you set it in the production site.
Whilst you can view your HTML in other ways it's not quite the same as Mews puts it in a wrapper with your logo at the top and some other bits at the bottom.
Kati Nivala commented
REally neede as being like it is now we cannot even use it
Martijn Pannevis commented
Should be fairly simple... Fill the provided HTML with a (random) reservation