Skip to content
← Welcome to the Product Ideas Forum

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

(thinking…)

What is the problem you're trying to solve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

79 results found

  1. Restrict the access to base rate

    Users should be able to create rates and vouchers but not edit the base rate

    3 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. edit user account name or email address

    User management enhancements so we can edit a username / name / email address. Best described by my help request / use case to Mews Support....

    Is there an easy way for Mews support to rename a user and/or email address? We have a user who histrorically used the reservations@ email with almost all permissions as they were very senior. They now use a personal work email address and the reservations email needs to have permissions downgraded and name changed. It seems i have to delete both and recreate but the original user has 30+ housekeeping and other staff as…

    15 votes
    1 comment  ·  User management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Allow people without Mews account to access Mews Analytics

    This idea is about allowing people to access Mews Analytics without having access to the rest of the system. This could be used by external partners of the group or property.

    2 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Extended action log

    With extending action log, you will be able to see more information about changes that have been made in your property.

    390 votes
    14 comments  ·  User management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminAldair (Product Manager, MEWS) responded

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

  5. Granular User Privileges

    "By expanding user privilege assignment, admin users can now assign privileges to each employee with much more flexibility. Privileges can be organized with dependencies, and in addition to creating different assignable privilege sets, individual privileges can be granted or revoked according to each employee's operational duties."

    747 votes
    157 comments  ·  User management  ·  Admin →
    How important is this to you?

  6. Ability to suspend a user account

    It is only possible to delete or create a user in Mews => We would need Mews to offer the possibility to suspend an account or desactivate it for a given period of time

    28 votes
    3 comments  ·  User management  ·  Admin →
    How important is this to you?

  7. Employee creation process

    In MEWS system only superior employee can create employees under him . However I think this is a shortcoming in the system. As you know all management hierarchy follows up the chairman or CEO , then he is the only person who is allowed to create users. Also after going live and users usually face issues with their passwords , rights etc.. then the chairman should take care of fixing these issues!! I think this process should not be considered as is now. Admin user should be able to create and manage users and if you need to add another…

    10 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Restrict Front Desk Team from overriding rates

    Restrict front desk team from overriding rates when making booking. Currently MEWS doesn't provide rate check report to see how much rate difference we are getting from staff making manual bookings. It is crucial for revenue managers to keep this under control in order to maintain the rates. Ideally I think front desk should not have the rights to override any rates.

    14 votes
    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
    How important is this to you?

  9. Improve the identification of the hotel we are logged in (when working on more than 1 hotel)

    When managing different hotels, it is hard to see on which hotel you are logged in. Everything is Black/White. The only thing to differentiate is the small logo on the right corner. (As our logos are also B/W, you have to look carefully). If we could set the whole background in a specific colour, we could differentiate more easily and avoid mistakes... The aim is above all to identify more clearly on which hotel you are logged in. The colour is just an idea.

    33 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?

  10. Easy profile switch button for employee

    making multiple log in able for employee and to easily switch between active accounts

    7 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Automatic logout of users

    Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.

    98 votes
    idea to upvote  ·  9 comments  ·  User management  ·  Admin →
    How important is this to you?

  12. Read only access to restrictions

    Make possibility that the stuff at your hotel have read only access to restrictions

    8 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?

  13. Admins to view and edit all export schedules

    9 votes
    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
    How important is this to you?

  14. Block login after x failed attempts

    7 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?

  15. Specify password requirements

    6 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?

  16. Employee chain access summaries

    5 votes
    0 comments  ·  User management  ·  Admin →
    How important is this to you?

  17. Block remote access of employees to PMS

    11 votes
    idea to upvote  ·  4 comments  ·  User management  ·  Admin →
    How important is this to you?

  18. Require Employees to update their profile

    Require for internal marketing and operations (i.e. so email will not be visible on closed bills)

    9 votes
    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
    How important is this to you?

  19. Notify user about unsupported browser

    5 votes
    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
    How important is this to you?
1 2 4 Next →
  • Don't see your idea?