398 results found
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Split future reservations
Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.
487 votes -
On mobile / smartphone: Display extended version of reservation module
On smartphones, the extended version of the reservation module is not visible. By "extended version of the reservation module", I mean the right hand side when you open a reservation in Commander. It would be nice to be able to see it on mobile as well.
Screenshot: https://photos.app.goo.gl/qoaPvdwLovP2QFw299 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Upgrade Urban Deluxe and Urban Extra
We zouden graag zien dat een DELUXE kamer of een Urban EXTRA kamer niet geupgrade kan worden naar een triple. Dit is namelijk nooit een upgrade want deze type kamers zijn ruimer en daar betalen mensen voor.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add Operator Check in Statistic to Reservations widget on Mews Dashboard
Mews does not provide the number of check-ins completed using the Mews Operator, In the reservations tile on the Mews dashboard a number of statistics are displayed in a widget. It would beneficial to add the number of Operator / kiosk check-ins to this widget
28 votes -
Change confirmed state to optional
Once a reservation has been confirmed in Mews, it is currently not possible to change that status to optional. Rather, the user must delete and recreate this reservation as optional in order to do so. Introducing the functionality to edit reservation status could help your front office simplify booking changes as they could update those details directly from the reservation module.
394 votes -
voucher field in the first step of reservation screen
In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.12 votes -
Smart detection of tasks
So we have tasks and we can filter them out with departments. But I think it would be a nice touch, when you are going to tasks, it would predict department you are assigned to, and will show this by default, without filtering it out.
31 votes -
Selecting the reservation number with a double click
When double clicking on the reservation number, it also selects some text next to the reservation number.
In the daily use, you often have to copy the reservation number, so it's much easier and faster if you can do it with a double click.
I recorded two videos to demonstrate what I mean:
https://photos.app.goo.gl/biMrNKNY2Q9PAvnu5
https://photos.app.goo.gl/531cf6LRUL5APxbP910 votesThank you for the idea, we have contacted the team and will prioritize feature based on your feedback!
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Multiple room booking, implement different names informed by booking.com
NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?
23 votes -
Room search based on requested/needed attributes
We should be able in Commander to filter room search upon making a new booking or re-assignment based on requested/needed attributes. Also we should offer to guests on Distributor to pick the attributes of their choice and inventory should be shown accordingly.
7 votesReview of Mews Search starting and in exploration phase
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RESERVATION OVERVIEW
Give to each user the chance to change the reservation overview. Just give us more options, like in windows ( large icons, small icons, list and details).
18 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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overview by room
Be able to view the by room without showing the beds.
8 votes -
Improve Timeline's usability such as moving, ordering, scrolling, dragging, ...
Example:
As group reservations often appear together on the Timeline, there is not currently an efficient solution to relocate all of them once. An additional Timeline feature could enable moving all group reservations to another block simultaneously.263 votes -
Recurring tasks
Tasks are very helpful to track daily responsibilities in Mews. However as many tasks are recurring, it could be helpful to eliminate that manual work and add a repeating tag to allow automatic repetition of those particular assignments on a daily, weekly, or monthly basis.
236 votes -
Bump "normal" guest for VIP when overbook
When overbooking hotel, a "VIP" booking needs to take preference over normal booking.
6 votes -
Display a live time reservation update which shows the latest bookings
If you want to know, what or how many reservation were coming in today, you have to go through reports and filter by creation date etc., which is very complicated for just having a live update, especially in high demand days like fairs.
It would be more convenient if you could put an extra button on the dashboard under reservations like "update reservation". So that it is also possible to check this from outside or if you just want to have a quick check for the day.8 votes -
Automatically create tasks when bookings are modified
Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.
21 votes -
Delay or even cancel the pop-ups on Occupancy and Availability screens
Delay or even cancel the pop-ups on Occupancy and Availability screens. They are incredibaly anoying when you are trying to look at data, and they constantly pop-up or down above, below when you hoover over your availability and occupancy screen.
Please make sure there is a small delay, i.e. when you stopt for 0,5 seconds that it pops up.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Recurring reservations
the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.
9 votes -
Attach booker after reservation
To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation
8 votes
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